WGU D291 TASK 1 PART 1: EMPATHY
MAPS & PERSONAS FOR 6TH GRADE
LEARNERS | 2026 UPDATE | 100%
CORRECT.
1. What is an empathy map?
A. A grading tool
B. A framework to understand users’ thoughts, feelings, and behaviors
C. A lesson plan
D. A test format
Answer: B
Rationale:
Empathy maps help educators understand learners’ perspectives and needs.
2. What is a learner persona?
A. A real student record
B. A fictional representation of a typical learner
C. A test score
D. A lesson plan
Answer: B
Rationale:
Personas represent groups of learners based on shared characteristics.
3. What is the purpose of empathy mapping in education?
A. Increase testing
B. Understand student needs and experiences
C. Eliminate instruction
D. Standardize lessons
Answer: B
,Rationale:
Empathy mapping helps tailor instruction to student needs.
4. What are the main sections of an empathy map?
A. Test, grade, report
B. Says, Thinks, Does, Feels
C. Plan, teach, assess
D. Read, write, test
Answer: B
Rationale:
These categories capture different aspects of learner experience.
5. What does “Says” represent?
A. Student thoughts
B. Verbal statements from the learner
C. Behavior only
D. Emotions only
Answer: B
Rationale:
“Says” includes direct quotes or spoken words.
6. What does “Thinks” represent?
A. Spoken words
B. Internal thoughts and beliefs
C. Actions only
D. Grades
Answer: B
Rationale:
“Thinks” captures what learners may not say aloud.
7. What does “Does” represent?
, A. Thoughts
B. Observable actions
C. Feelings
D. Test results
Answer: B
Rationale:
“Does” focuses on behaviors seen in class.
8. What does “Feels” represent?
A. Actions
B. Emotions and attitudes
C. Test scores
D. Attendance
Answer: B
Rationale:
“Feels” captures emotional responses.
9. Why are personas useful in instructional design?
A. Replace students
B. Guide lesson planning based on learner needs
C. Eliminate differentiation
D. Increase testing
Answer: B
Rationale:
Personas help design learner-centered instruction.
10. What age group are 6th graders typically in?
A. 5–6 years
B. 11–12 years
C. 15–16 years
D. 18–20 years
Answer: B
MAPS & PERSONAS FOR 6TH GRADE
LEARNERS | 2026 UPDATE | 100%
CORRECT.
1. What is an empathy map?
A. A grading tool
B. A framework to understand users’ thoughts, feelings, and behaviors
C. A lesson plan
D. A test format
Answer: B
Rationale:
Empathy maps help educators understand learners’ perspectives and needs.
2. What is a learner persona?
A. A real student record
B. A fictional representation of a typical learner
C. A test score
D. A lesson plan
Answer: B
Rationale:
Personas represent groups of learners based on shared characteristics.
3. What is the purpose of empathy mapping in education?
A. Increase testing
B. Understand student needs and experiences
C. Eliminate instruction
D. Standardize lessons
Answer: B
,Rationale:
Empathy mapping helps tailor instruction to student needs.
4. What are the main sections of an empathy map?
A. Test, grade, report
B. Says, Thinks, Does, Feels
C. Plan, teach, assess
D. Read, write, test
Answer: B
Rationale:
These categories capture different aspects of learner experience.
5. What does “Says” represent?
A. Student thoughts
B. Verbal statements from the learner
C. Behavior only
D. Emotions only
Answer: B
Rationale:
“Says” includes direct quotes or spoken words.
6. What does “Thinks” represent?
A. Spoken words
B. Internal thoughts and beliefs
C. Actions only
D. Grades
Answer: B
Rationale:
“Thinks” captures what learners may not say aloud.
7. What does “Does” represent?
, A. Thoughts
B. Observable actions
C. Feelings
D. Test results
Answer: B
Rationale:
“Does” focuses on behaviors seen in class.
8. What does “Feels” represent?
A. Actions
B. Emotions and attitudes
C. Test scores
D. Attendance
Answer: B
Rationale:
“Feels” captures emotional responses.
9. Why are personas useful in instructional design?
A. Replace students
B. Guide lesson planning based on learner needs
C. Eliminate differentiation
D. Increase testing
Answer: B
Rationale:
Personas help design learner-centered instruction.
10. What age group are 6th graders typically in?
A. 5–6 years
B. 11–12 years
C. 15–16 years
D. 18–20 years
Answer: B
