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1. Acting within the scope of employment: the range of reasonable and foreseeable activities that
an officer does while carrying out the agency's business
2. active listening: giving full attention to what is being said and taking time to understand the message with-
out interruption
3. administrative confinement: is the temporary removal of an inmate from the general population to
provide for safety and security until a more permanent inmate management process is in place.
4. Arrest papers: paperwork generated by an arresting officer that allows for a subject to be arrested and taken
to a county detention facility for admission
5. assumption: a notion, statement, or belief about a person, group, or event that may or may not be factual
6. Baker act: provides for emergency services and temporary detention of a person for evaluation and voluntary
or involuntary short term community inpatient treatment; also known as the Florida Mental Health Act
7. Bias or prejudice: a strong belief or feeling about a person, group, or subject, whether positive or negative,
that is formed without reviewing all available facts or information
8. Bill of Rights: the first 10 amendments to the U.S. Constitution
9. Categorically: the grouping of recorded information into types of collection sources, such as informants,
victims, witnesses, suspects, weapons, rule violations, evidence, and crime elements
10. chain of command: the order of authority within an organization
11. chain of custody: documentation of every person who handled evidence, as well as when, why, and what
changes, if any, were made to it
12. chronologically: the grouping of recorded facts by date and timeline, usually from the first event to the
last
13. civil liability: responsibility for a wrongful act or the failure to do an act that an officer has a duty to perform,
which results in injury to another person or property and most often involves negligence
14. Civil right violation: an unlawful interference with the fundamental rights of another person, such as
the right to due process and equal protection under the law
15. Classification: a management tool used to assist facilities in defining inmate custody or security levels
16. Clinical restraints: measures that keep inmate patients from injuring themselves in a medical facility
17. Clinical seclusion: isolating inmate patients from the general population at a medical facility for medical
and safety reasons; may include placing them in a padded room for their safety
18. Close custody grade: state custody grade that refers to inmates who must be maintained within an
armed perimeter or under direct, armed supervision when outside a secure perimeter
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19. Color law: when an officer acts or claims to act in the performance of official duties under any law, ordinance,
or regulation
20. Command presence: body language that projects confidence, poise, and a professional demeanor
21. Commitment papers: documents or orders generated by the court after an offender is found guilty of
a crime and that commits the offender to a correctional facility or to a mental hospital
22. Community control or (house arrest): a form of community supervision that is closely moni-
tored and is more restrictive than probation or parole
23. Community custody grade: a state custody grade that refers to inmates who are eligible for
placement at a community residential facility
24. Contact visits: visits in which both the visitor and the inmate are in the same room without a physical barrier,
and can have limited physical contact
25. Content: the significant facts of an incident or occurrence in a report
26. Contraband: any unauthorized article or any authorized article in excessive quantities or altered from its
intended purpose
27. control behavior: the practice of demonstrating confidence and control by avoiding such distracting
behaviors as foot tapping, nail biting, and fidgeting
28. correctional officers: any person who is appointed or employed full time by the state, county, or
a contracted private entity, whose primary responsibility is the supervision, protection, care, custody, control, or
investigation of inmates within a correctional institution; does not include any secretarial, clerical, or professionally
trained personnel
29. Corrective action: steps that are taken to eliminate the cause of inappropriate or unlawful behavior to
prevent recurrence
30. corrective consultation: usually an agency specific form that documents an inmate rule violation
31. Counseling: an in-depth explanation of a rule violation, including suggestions for an inmate to correct their
behavior
32. Courtesy: behavior that involves showing consideration, respect, and cooperation when interacting with
others
33. Criminal act: a violation of the law; in Florida, a crime is designated as either a felony or misdemeanor
according to s. 775.08(4), F.S.
34. Criminal justice: the structures, functions, and decision-making processes of the agencies that deal with
the management and control of crime and criminal offenders
35. Criminal Liability: when an officer is found guilty of committing a crime
, Soce state exam for Fl Correction
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36. Deception: the act of deceiving someone by lying, misleading, tricking, or fooling them
37. Disability: a physical or mental impairment that substantially limits one or more of the major life activities of
an individual
38. Discharge Gratuity: money given to qualified inmates discharged from the custody of the Department
of Corrections in accordance with 33-601.502, F.A.C.
39. Disciplinary confinement: formal punishment in which the officer segregates an inmate for a length
of time to an individual cell because a disciplinary committee has found them guilty of committing a violation of
agency rules
40. Disciplinary Report (DR): a detailed report of the facts surrounding an inmate's rule violation (Super-
vising in a
41. Discipline: the enforcement of a penalty or consequence for a violation of established rules used to ensure
compliance and obedience to established rules
42. Discrimination: the negative behavior toward a person or group that is based on color, race, sex, age,
religion, ethnic and national origin, disability, or marital status
43. diaturbance: any incident that disrupts the normal operations within a facility
44. Drug addiction: when someone uses a substance consistently in excess despite negative consequences
45. Editing: the process of ensuring that all pertinent facts have been included in a report in an organized and
accurate manner
46. Emergency Response Guidebook (ERG): a resource used to guide a first responder's initial
actions to a hazmat incident, including the identification of hazardous materials, areas of personal protection, and
initial safety plan
47. Escort: a correctional officer or staff member accompanying the movement of an inmate from one point to
another
48. Ethical behavior: principled, values based decision making that is practiced daily
49. Ethics: the standards of conduct based on the principles of right and wrong
50. Evidence: anything tangible that proves or disproves a fact in a judicial case or disciplinary hearing
51. facesheet: a document that has a current picture of an inmate, name, inmate identification number, physical
description, incarceration date, date of birth and end of sentence date, and inmate's custody level
52. Felony: any criminal offense punishable under the laws of this state by death or imprisonment in a state facility
for a period exceeding one year
53. Florida Administrative Code (F.A.C.): the body of law that oversees public regulatory agencies