FULL COMPLETE TEST BANK FOR
ESSENTIALS OF MIS, GLOBAL EDITION 15TH EDITION
BY JANE LAUDON, KENNETH LAUDON
ALL CHAPTERS | VERIFIED ANSWERS RATED A+
,TABLE OF CONTENTS
CHAPTER 1 BUSINESS INFORMATION SYSTEMS IN YOUR CAREER ............................................ 3
CHAPTER 2 GLOBAL E-BUSINESS AND COLLABORATION ......................................................... 60
CHAPTER 3 ACHIEVING COMPETITIVE ADVANTAGE WITH INFORMATION SYSTEMS ............ 117
CHAPTER 4 ETHICAL AND SOCIAL ISSUES IN INFORMATION SYSTEMS ................................. 174
CHAPTER 5 IT INFRASTRUCTURE: HARDWARE AND SOFTWARE ........................................... 237
CHAPTER 6 FOUNDATIONS OF BUSINESS INTELLIGENCE: DATABASES AND INFORMATION
MANAGEMENT........................................................................................................................ 293
CHAPTER 7 TELECOMMUNICATIONS, THE INTERNET, AND WIRELESS TECHNOLOGY ........... 347
CHAPTER 8 SECURING INFORMATION SYSTEMS ................................................................... 406
CHAPTER 9 ACHIEVING OPERATIONAL EXCELLENCE AND CUSTOMER INTIMACY: ENTERPRISE
APPLICATIONS ......................................................................................................................... 465
CHAPTER 10 E-COMMERCE: DIGITAL MARKETS, DIGITAL GOODS ....................................... 521
CHAPTER 11 IMPROVING DECISION MAKING AND MANAGING ARTIFICIAL INTELLIGENCE 572
CHAPTER 12 MAKING THE BUSINESS CASE FOR INFORMATION SYSTEMS AND MANAGING
PROJECTS 625
,CHAPTER 1 BUSINESS INFORMATION SYSTEMS IN YOUR CAREER
1) AS DISCUSSED IN THE CHAPTER-OPENING CASE, AWM SMART SHELF CAN HELP BRANDS
AND RETAILERS ACHIEVE WHICH OF THE FOLLOWING?
A) INCREASED CUSTOMER INTIMACY
B) SURVIVAL
C) IMPROVED EMPLOYEE MORALE
D) DEVELOPMENT OF NEW PRODUCTS
E) INCREASED SUPPLIER INTIMACY
ANSWER: A
DIFFICULTY: CHALLENGING AACSB: ANALYTICAL THINKING
LO: 1-1: UNDERSTAND WHY INFORMATION SYSTEMS ARE ESSENTIAL FOR RUNNING AND
MANAGING A BUSINESS.
2) JOURNALIST THOMAS FRIEDMAN'S DESCRIPTION OF THE WORLD AS "FLAT" REFERS TO
THE:
A) REDUCTION OF ECONOMIC AND CULTURAL ADVANTAGES OF DEVELOPED COUNTRIES.
B) USE OF SOCIAL MEDIA FOR INSTANTANEOUS COMMUNICATION.
C) REDUCTION IN TRAVEL TIMES AND THE UBIQUITY OF GLOBAL EXCHANGE AND TRAVEL.
D) FLATTENED HIERARCHIES IN DIGITAL FIRMS.
E) INCREASED USE OF GLOBAL CURRENCIES.
ANSWER: A
DIFFICULTY: CHALLENGING
AACSB: APPLICATION OF KNOWLEDGE
LO: 1-1: UNDERSTAND WHY INFORMATION SYSTEMS ARE ESSENTIAL FOR RUNNING AND
MANAGING A BUSINESS.
, 3) ALL OF THE FOLLOWING ARE IMPORTANT BUSINESS OBJECTIVES OF INFORMATION
SYSTEM INVESTMENT EXCEPT:
A) COMPETITIVE ADVANTAGE.
B) IMPROVED EMPLOYEE MORALE.
C) IMPROVED DECISION MAKING.
D) SURVIVAL.
E) ESG LEADERSHIP. ANSWER: B DIFFICULTY: EASY
AACSB: APPLICATION OF KNOWLEDGE; INFORMATION TECHNOLOGY
LO: 1-1: UNDERSTAND WHY INFORMATION SYSTEMS ARE ESSENTIAL FOR RUNNING AND
MANAGING A BUSINESS.
1
4) A FIRM THAT INVESTS IN AN INFORMATION SYSTEM BECAUSE IT IS A NECESSITY OF
DOING BUSINESS DOES SO BECAUSE IT IS SEEKING TO ACHIEVE WHICH OF THE FOLLOWING
BUSINESS OBJECTIVES?
A) SURVIVAL
ESSENTIALS OF MIS, GLOBAL EDITION 15TH EDITION
BY JANE LAUDON, KENNETH LAUDON
ALL CHAPTERS | VERIFIED ANSWERS RATED A+
,TABLE OF CONTENTS
CHAPTER 1 BUSINESS INFORMATION SYSTEMS IN YOUR CAREER ............................................ 3
CHAPTER 2 GLOBAL E-BUSINESS AND COLLABORATION ......................................................... 60
CHAPTER 3 ACHIEVING COMPETITIVE ADVANTAGE WITH INFORMATION SYSTEMS ............ 117
CHAPTER 4 ETHICAL AND SOCIAL ISSUES IN INFORMATION SYSTEMS ................................. 174
CHAPTER 5 IT INFRASTRUCTURE: HARDWARE AND SOFTWARE ........................................... 237
CHAPTER 6 FOUNDATIONS OF BUSINESS INTELLIGENCE: DATABASES AND INFORMATION
MANAGEMENT........................................................................................................................ 293
CHAPTER 7 TELECOMMUNICATIONS, THE INTERNET, AND WIRELESS TECHNOLOGY ........... 347
CHAPTER 8 SECURING INFORMATION SYSTEMS ................................................................... 406
CHAPTER 9 ACHIEVING OPERATIONAL EXCELLENCE AND CUSTOMER INTIMACY: ENTERPRISE
APPLICATIONS ......................................................................................................................... 465
CHAPTER 10 E-COMMERCE: DIGITAL MARKETS, DIGITAL GOODS ....................................... 521
CHAPTER 11 IMPROVING DECISION MAKING AND MANAGING ARTIFICIAL INTELLIGENCE 572
CHAPTER 12 MAKING THE BUSINESS CASE FOR INFORMATION SYSTEMS AND MANAGING
PROJECTS 625
,CHAPTER 1 BUSINESS INFORMATION SYSTEMS IN YOUR CAREER
1) AS DISCUSSED IN THE CHAPTER-OPENING CASE, AWM SMART SHELF CAN HELP BRANDS
AND RETAILERS ACHIEVE WHICH OF THE FOLLOWING?
A) INCREASED CUSTOMER INTIMACY
B) SURVIVAL
C) IMPROVED EMPLOYEE MORALE
D) DEVELOPMENT OF NEW PRODUCTS
E) INCREASED SUPPLIER INTIMACY
ANSWER: A
DIFFICULTY: CHALLENGING AACSB: ANALYTICAL THINKING
LO: 1-1: UNDERSTAND WHY INFORMATION SYSTEMS ARE ESSENTIAL FOR RUNNING AND
MANAGING A BUSINESS.
2) JOURNALIST THOMAS FRIEDMAN'S DESCRIPTION OF THE WORLD AS "FLAT" REFERS TO
THE:
A) REDUCTION OF ECONOMIC AND CULTURAL ADVANTAGES OF DEVELOPED COUNTRIES.
B) USE OF SOCIAL MEDIA FOR INSTANTANEOUS COMMUNICATION.
C) REDUCTION IN TRAVEL TIMES AND THE UBIQUITY OF GLOBAL EXCHANGE AND TRAVEL.
D) FLATTENED HIERARCHIES IN DIGITAL FIRMS.
E) INCREASED USE OF GLOBAL CURRENCIES.
ANSWER: A
DIFFICULTY: CHALLENGING
AACSB: APPLICATION OF KNOWLEDGE
LO: 1-1: UNDERSTAND WHY INFORMATION SYSTEMS ARE ESSENTIAL FOR RUNNING AND
MANAGING A BUSINESS.
, 3) ALL OF THE FOLLOWING ARE IMPORTANT BUSINESS OBJECTIVES OF INFORMATION
SYSTEM INVESTMENT EXCEPT:
A) COMPETITIVE ADVANTAGE.
B) IMPROVED EMPLOYEE MORALE.
C) IMPROVED DECISION MAKING.
D) SURVIVAL.
E) ESG LEADERSHIP. ANSWER: B DIFFICULTY: EASY
AACSB: APPLICATION OF KNOWLEDGE; INFORMATION TECHNOLOGY
LO: 1-1: UNDERSTAND WHY INFORMATION SYSTEMS ARE ESSENTIAL FOR RUNNING AND
MANAGING A BUSINESS.
1
4) A FIRM THAT INVESTS IN AN INFORMATION SYSTEM BECAUSE IT IS A NECESSITY OF
DOING BUSINESS DOES SO BECAUSE IT IS SEEKING TO ACHIEVE WHICH OF THE FOLLOWING
BUSINESS OBJECTIVES?
A) SURVIVAL
