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SCM Exam 3 with accurate detailed solutions

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SCM Exam 3 with accurate detailed solutions

Institution
Supply Chain Management
Course
Supply chain management

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2



SCM Exam 3 with accurate detailed solutions
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Regarding 'product design', development time is ________. In fact, 30% of revenues and
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profits come from _________. - ✔✔decreasing ; products introduced in the last 5 years.
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(There's great profitability being the first company to market something. There's also
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pressure to produce quicker.) || || ||




The operations and supply chain perspective on product design will usually center on six
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dimensions: - ✔✔1. Repeatability || || ||




2. Testability
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3. Serviceability
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4. Product Volumes
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5. Product Costs
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6. Match between the design and existing capabilities (Match w/ existing capabilities)
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Repeatability? - ✔✔Can I replicate the product at a high volume? || || || || || || || || || ||




- consistent product.
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- "robustness" built into product for replication purposes.
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Testability? - ✔✔Ease with which a component can be tested in production (so if something
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goes wrong, it can be fixed prior to mass producing).
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- non value activity ; easy and inexpensive to do
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Serviceability? - ✔✔EASE OF REPAIR, service, and evaluation. (Critical for products expected
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to be serviced or repaired such as automobiles.)
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, 2


Product Volumes & Costs determine _______, ______, and ________. - ✔✔- process
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strategies (equipment, automation, staffing required)
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- level of customization (ex. Coldstone or Honda and fog lights)
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- level of after sales support
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What are 'Hidden' Costs? - ✔✔- number of parts in a product
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- engineering changes (which affect the entire supply chain)
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- transportation costs
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Engineering Costs (hidden) affect the entire supply. An example of this? - ✔✔A
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manufacturer of washer machines, which have been on the market for a year, wants to
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make a change to a part.
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Why are transportation costs a type of hidden costs? - ✔✔They are important regarding
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logistics. Size, shape, weight, etc. of a product affect the cost of transporting it. (Things that
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fit in standard containers are more cost efficient as opposed to oddly shaped parts.)
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How are the number of parts in a product a hidden cost? - ✔✔For example, if a company
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takes a washer machine off the market, it must still stock the parts for years to come.
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(More procedures required; increased handling, tracking, etc.)
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"Match with Existing Capabilities" is important. Why? 1. _____ 2. _____. - ✔✔1. Product
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design flexibility ||




- can features and upgrades be added easily? ex. PCs.
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2. Process flexibility
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- share processes/parts ; will upgrades make current operation obsolete? ex. Today making
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net-book, tomorrow want to make macbook. Can I use same processes?
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Institution
Supply chain management
Course
Supply chain management

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