NCCT Medical Assistant Exam Study Guide
Questions & Answers Verified A+
To ensure that the medical office has the supplies it needs, the medical assistance should establish a
_____? - Answer 1. Reorder Point
2. Inventory control log
3. Order quantity
A _____ is created containing the name, address, and phone number of both the vendor and the
medical practice. It will also have a preassigned number to track the order, the quantity of items
ordered, the price of the items, and the date purchased. - Answer Purchase Order
Periodically, the medical assistant should check all equipment in the office to ensure that courts are not
afraid, do not present hazards, and are in good working order. A _____ will help the medical assistant
track this routine inspection. - Answer Maintenance Log
When a physician dictates an operative report and asked the medical assistant to type it up, the
physician is asking the medical assistant to function as a_____? - Answer Transcriptionist
Under the pier review improvement act of 1982, peer review organizations are responsible for the
review for appropriateness and necessity of putting a patient into the hospital by a process known as
_____ review - Answer Admissions
Which one of the following is a decision based upon bioethics.
a. Reporting physical, emotional, or mental abuse.
b. Treating a 16 year old girl who is pregnant without parental consent.
c. The use of fetal tissue transplantation for research.
d. Reporting to the authorities a suicidal patient. - Answer The use of fetal tissue transplantation for
research.
A physician must have the patient's permission in writing to reveal any confidential information except
for which of the following? gunshot wound, anorexia, drug addiction, pregnancy - Answer Gunshot
Wound
, what is the federal regulation that requires healthcare professionals to protect the privacy and
confidentiality of patients health information? - Answer HIPPA
a business letter, written in full block style will have all lines_____? - Answer At the left hand margin.
when writing a business letter, the salutation of a letter should be followed by which punctuation mark?
- Answer Colon :
when handling a patient complaint, which one of the following would be most appropriate?
a. If the patient is angry, matches/her anger level, and she will calm down.
b. take all complaints seriously and take thorough notes
c. refused to talk to patients who are complaining; the doctor should handle them.
d. no correct answer - Answer b. take all complaints seriously and take thorough notes
body language, body posture, space and distance are all examples of _____? - Answer nonverbal
communication
what is the suggested procedure for canceling an appointment in the appointment book? - Answer Mark
through the entry with a single red line
the amount an insured patient must pay towards claims each year for the insurance company will pay
for medical treatment is known as the_____? - Answer deductible
instructions to an insurance company about where and to whom to make payment are called_____? -
Answer assignment of benefits
the Internal Revenue Service issues a_____ to medical groups or solo practices for income tax purposes -
Answer federal tax identification number
an office appointment calendar or book must record not only the name of the patient and the start time
of appointment, but also indicate the_____? - Answer duration of the appointment
Questions & Answers Verified A+
To ensure that the medical office has the supplies it needs, the medical assistance should establish a
_____? - Answer 1. Reorder Point
2. Inventory control log
3. Order quantity
A _____ is created containing the name, address, and phone number of both the vendor and the
medical practice. It will also have a preassigned number to track the order, the quantity of items
ordered, the price of the items, and the date purchased. - Answer Purchase Order
Periodically, the medical assistant should check all equipment in the office to ensure that courts are not
afraid, do not present hazards, and are in good working order. A _____ will help the medical assistant
track this routine inspection. - Answer Maintenance Log
When a physician dictates an operative report and asked the medical assistant to type it up, the
physician is asking the medical assistant to function as a_____? - Answer Transcriptionist
Under the pier review improvement act of 1982, peer review organizations are responsible for the
review for appropriateness and necessity of putting a patient into the hospital by a process known as
_____ review - Answer Admissions
Which one of the following is a decision based upon bioethics.
a. Reporting physical, emotional, or mental abuse.
b. Treating a 16 year old girl who is pregnant without parental consent.
c. The use of fetal tissue transplantation for research.
d. Reporting to the authorities a suicidal patient. - Answer The use of fetal tissue transplantation for
research.
A physician must have the patient's permission in writing to reveal any confidential information except
for which of the following? gunshot wound, anorexia, drug addiction, pregnancy - Answer Gunshot
Wound
, what is the federal regulation that requires healthcare professionals to protect the privacy and
confidentiality of patients health information? - Answer HIPPA
a business letter, written in full block style will have all lines_____? - Answer At the left hand margin.
when writing a business letter, the salutation of a letter should be followed by which punctuation mark?
- Answer Colon :
when handling a patient complaint, which one of the following would be most appropriate?
a. If the patient is angry, matches/her anger level, and she will calm down.
b. take all complaints seriously and take thorough notes
c. refused to talk to patients who are complaining; the doctor should handle them.
d. no correct answer - Answer b. take all complaints seriously and take thorough notes
body language, body posture, space and distance are all examples of _____? - Answer nonverbal
communication
what is the suggested procedure for canceling an appointment in the appointment book? - Answer Mark
through the entry with a single red line
the amount an insured patient must pay towards claims each year for the insurance company will pay
for medical treatment is known as the_____? - Answer deductible
instructions to an insurance company about where and to whom to make payment are called_____? -
Answer assignment of benefits
the Internal Revenue Service issues a_____ to medical groups or solo practices for income tax purposes -
Answer federal tax identification number
an office appointment calendar or book must record not only the name of the patient and the start time
of appointment, but also indicate the_____? - Answer duration of the appointment
