AND SOLUTIONS RATED A+
✔✔What is negligent retention? - ✔✔failing to prevent something happening again
✔✔List 1 predicable emotional spike or re freak - ✔✔nothing is happening/the
ambulance is on the way
✔✔A calming technique in which you provide instructions using a firm caring tone with
an action and reason and a repeat vertabrim is called what? - ✔✔repetitive persistence
✔✔What service do we use for foreign language callers?- - ✔✔Language Line
✔✔You are delivering PDI advice on a medical protocol, when the callers then tells you
his father has stopped breathing. What would the correct procedure be?- - ✔✔pressing
the sudden arrest button
✔✔You are on card 26. When you ask key question 4 the caller advises the patient now
has chest pain. What should now happen? - ✔✔shunting to protocol 10
✔✔You are told that the patient is choking by the caller. When you have entered
PROQA what is the first thing you should ask? - ✔✔can the patient breathe or cough at
all
✔✔A first party caller tells you she is having an allergic reaction due to a bee sting. Is
this I a medical or traumatic event? - ✔✔Medical
✔✔List 3 reasonable equivalents when volunteered at any point during case entry of
ineffective breathing? - ✔✔Cannot breathe at all
Gasping for breath
Turning blue
✔✔Explain what the definition of agonal breathing? - ✔✔An ineffective, deteriorating
breathing pattern that lingers essentially after the heart has stopped pumping blood to
the brain - the breathing can be noisy
✔✔What protocol other than protocol 28 (stroke) can the stoke diagnosis tool be used
?- - ✔✔protocol 18
✔✔What needs to be completed after you have completed the HCP module?- -
✔✔authorisers details
, ✔✔What 3 things do you need to obtain from the caller before you can access the
module? - ✔✔To+from address
Contact Details
Patient details
✔✔A doctor calls a 9am requesting a transfer for 5pm the same day what would you
open? - ✔✔routine call
✔✔What is the time scale for end of life care? - ✔✔2 hours
✔✔Give 3 symptoms that can indicate a query meningitis - ✔✔Fever
Neck pain/stiff
Rash
✔✔You have been informed that a patient is in cardiac arrest due to drowning what is
the most appropriate pathway in panel c4 to follow? - ✔✔ventilations 1st
✔✔What 3 reasons would you NOT utilise the aspirin diagnostic and instruction tool? -
✔✔Under 16
Not having chest pains
Having stroke symptoms
✔✔Give 3 symptoms other than chest pain that may also be present and considered
equivalent To chest pain and handled on protocol 10? - ✔✔Jaw pain
Numbness in one arm
Ineffective breathing
✔✔When on paper and obtaining the full address of the emergency what MUST you
ALWAYS obtain? - ✔✔Off road
Area
Postcode
✔✔What is the definition of SEND - ✔✔S-secondary
E-emergency
N-notification of
D-dispatch
✔✔List the key questions that you would ask when using the SEND Protocol -
✔✔Scene safety questions
Any chest pain (medical)
Any serious bleeding (trauma)
✔✔List 2 agenecies where you would use SEND Protocol - ✔✔Police and Fire