QUESTIONS & ANSWERS(RATED A+)
20% time - ANSWERwork time you get back in order to pursue projects that are
commercially relevant to the company but basically unobserved by management; when
a company gives employees part of their time to come up with creative ideas to benefit
the company which is then proposed to management team to illustrate the significant
influences
#C@D (# "crying at desk") - ANSWERrequirement that all meetings held between
employees and management must have a memo/agenda printed up and handed out;
provokes boring, mindless, and resentful feelings about meetings for employees
productivity - ANSWERaverage amount of value that an employee is able to generate at
work in an economy
work-life - ANSWERAmericans are productive but have a very poor ______ balance.
$57,466 - ANSWERU.S. per capita GPA is_____.
1,783 - ANSWERAverage Americans work _____ hours per year.
25% - ANSWEROnly about ____% of Americans use their vacation time.
15% - ANSWER____% of Americans took no vacation.
decrease - ANSWERThe lifespan of companies has begun to ______ over the last few
decades.
decreased - ANSWERThe number of structured/routine-based occupations have
______ over the last few decades.
increased - ANSWERThe number of non-routinized occupations has steadily _____.
organization - ANSWERgroup of people working together in a structured and
coordinated fashion to achieve a set of goals
1. human resources
2. financial resources
3. physical resources
4. information resources - ANSWERTypes of Organizational Resources:
1.
2.
3.
,4.
human resources - ANSWERmanagerial talent and labor (e.g. corporate executives,
cashiers, bookkeepers, faculty, etc)
financial resources - ANSWERcapital investments to support ongoing and long-term
operations (e.g. profits, stockholder investments, alumni contributions, government
grants, tax revenue, etc)
physical resources - ANSWERtangible items that organizations use in the conduct of
their businesses; raw materials, office and production facilities, equipment, etc (e.g.
computers, office buildings, etc)
information resources - ANSWERusable data, information linkages (e.g. sales
forecasts, research reports, crime statistics, government publications, etc)
management - ANSWERthe art and science of managing others; a set of
planning/decision-making, organizing, leading, and controlling activities directed at an
organization's human, financial, physical, and informational resources with the aim of
achieving organizational goals in an efficient and effective manner
efficiently and effectively - ANSWERGoals attained by management:
1.
2.
traditional view of management - ANSWERthe manager is seen as the "boss" who
wields unquestioned power over employees
contemporary view of management - ANSWERtop managers are individuals that
support and serve other managers and employees through a process called
empowerment
empowerment - ANSWERthe process of enabling or authorizing an individual to think,
behave, take action, and control work and decision-making in autonomous ways
1. planning
2. organizing
3. leading
4. controlling - ANSWERRoles of management:
1.
2.
3.
4.
managers - ANSWERsomeone whose primary responsibility is to carry out the
management process
, planning/decision making - ANSWERsetting the organization's goals and deciding how
best to achieve them
organizing - ANSWERdetermining how best to group activities and resources
controlling - ANSWERmonitoring and correcting ongoing activities to facilitate goal
attainment
leading - ANSWERmotivating members of thee organization to work in the best
interests of the organization
1. top managers
2. functional managers
3. supervisory members
4. line managers
5. staff managers
6. project managers
7. general managers - ANSWERTypes of managerial positions:
1.
2.
3.
4.
5.
6.
7.
top managers - ANSWERresponsible for developing the organization's strategy and
acting as a steward for its vision and mission
functional managers - ANSWERresponsible for the efficiency and effectiveness of a
specific area such as accounting or marketing
supervisory managers - ANSWERresponsible for coordinating a subgroups with a
particular function or a team composed of members from different parts of the
organization
line managers - ANSWERlead a team that contributes directly to the products or
services the organization creates
staff managers - ANSWERleads a group that creates indirect inputs
project managers - ANSWERresponsible for the planning, execution, and completion of
projects