EXAM 2025 UPDATED
QUESTIONS AND VERIFIED
ANSWERS GRADED A+ |
ASSURED SUCCESS
VOLUNTEER STANDARDS OF CONDUCT TEST QUESTIONS
1. Prior to working at a VITA/TCE site, ALL VITA/TCE volunteers
(greeters, client facilitators, tax preparers, quality reviewers, etc.)
must: -
correct answer ✅a. Annually pass the Volunteer Standards of
Conduct (VSC) certification test with a score of
80% or higher.
b. Sign and date the Form 13615, Volunteer Standards of Conduct
Agreement, agreeing to
comply with the VSC by upholding the highest ethical standards.
c. Pass the Advanced tax law certification.
d. All of the above.
e. Both a and b <<< CORRECT
2. Can a volunteer be removed and barred from the VITA/TCE
program for violating the Volunteer Standards of Conduct? -
correct answer ✅Yes
,VITA 2025 ADVANCED TEST
EXAM 2025 UPDATED
QUESTIONS AND VERIFIED
ANSWERS GRADED A+ |
ASSURED SUCCESS
3. If a taxpayer offers you a $20 bill because they were so happy
about the quality service they received, what is the appropriate
action to take? -
correct answer ✅Thank the taxpayer, and explain that you cannot
accept any payment for your services.
4. Jake is an IRS tax law-certified volunteer preparer at a VITA/TCE
site. When preparing a return for Jill, Jake learns that Jill does not
have a bank account to receive a direct deposit of her refund. Jill is
distraught when Jake tells her the paper refund check will take
three to four weeks longer than the refund being direct deposited.
Jill asks Jake if he can deposit her refund in his bank account and
then turn the money over to her when he gets it. What should
Jake do? -
correct answer ✅Max has violated the VSC because he is using the
information he gained about Ali to further his own or another's
personal benefit.
5. Max prepares a tax return for Ali at a VITA/TCE site. He finds out
during the interview that Ali has no health insurance. After Ali
leaves the site, Max writes her name and contact information down
, VITA 2025 ADVANCED TEST
EXAM 2025 UPDATED
QUESTIONS AND VERIFIED
ANSWERS GRADED A+ |
ASSURED SUCCESS
to take home to his wife who sells health insurance for profit.
Which of the following statements is true? -
correct answer ✅Max has violated the VSC because he is using the
information he gained about Ali to
further his own or another's personal benefit.
6. Bob, an IRS tax law-certified volunteer preparer, told the taxpayer
that cash income does not need to be reported because the IRS
does not know about it. Bob indicated NO cash income on Form
13614-C. Bob prepared a tax return excluding the cash income. Jim,
the designated quality reviewer, was unaware of the conversation
and therefore unaware of the cash income and the return was
printed, signed, and e-filed. Who violated the Volunteer Standards
of Conduct? -
correct answer ✅Bob, the tax law-certified volunteer who
prepared the return.
7. Sue, a VITA/TCE coordinator, was watching the local news when
she saw Aaron, a new tax law-certified volunteer, in a story about
several bank employees being arrested for suspicion of
embezzlement. She saw Aaron being led out of the bank in