GB 370 OLE MISS UNIT 8- CHAPTER 7
PRINCIPLES BOOK
(GENTRY)CORRECT 100%
organizational structure - ANSWERhow individual and teamwork within an organization
are coordinated
centralization - ANSWERauthority is concentrated at higher levels
decentralized - ANSWERmore authority is given to lower-level employees
formalization - ANSWERpolicies, procedures, job descriptions, and rules are written and
explicitly articulated
tall structures - ANSWERhave several layers of management
flat structures - ANSWERconsist of only a few layers
functional structures - ANSWERgroup JOBS based on similarity in functions
divisional structures - ANSWERdepartments represent the unique products, services,
customers, or geographic locations the company is serving
mechanistic structures - ANSWERresemble a bureaucracy. highly formalized and highly
centralized. RESISTANT TO CHANGE.
Executing change 3 step process - ANSWER1. unfreeze- ensure employees are ready
for change
2. change- execute the intended change
3. refreeze- ensures that the change becomes permanent.
overcoming resistance tips - ANSWER-listen to naysayers
-involve those around you
-asses your credibility
-present date
-frame you proposal around the big picture
-understand reason for resistance
adam smith - ANSWERknown as the father of modern capitalism
bases for departmentalization - ANSWER1. function
2. product
PRINCIPLES BOOK
(GENTRY)CORRECT 100%
organizational structure - ANSWERhow individual and teamwork within an organization
are coordinated
centralization - ANSWERauthority is concentrated at higher levels
decentralized - ANSWERmore authority is given to lower-level employees
formalization - ANSWERpolicies, procedures, job descriptions, and rules are written and
explicitly articulated
tall structures - ANSWERhave several layers of management
flat structures - ANSWERconsist of only a few layers
functional structures - ANSWERgroup JOBS based on similarity in functions
divisional structures - ANSWERdepartments represent the unique products, services,
customers, or geographic locations the company is serving
mechanistic structures - ANSWERresemble a bureaucracy. highly formalized and highly
centralized. RESISTANT TO CHANGE.
Executing change 3 step process - ANSWER1. unfreeze- ensure employees are ready
for change
2. change- execute the intended change
3. refreeze- ensures that the change becomes permanent.
overcoming resistance tips - ANSWER-listen to naysayers
-involve those around you
-asses your credibility
-present date
-frame you proposal around the big picture
-understand reason for resistance
adam smith - ANSWERknown as the father of modern capitalism
bases for departmentalization - ANSWER1. function
2. product
