Fundamentals pnu 120 exam 1 study guide
UPDATED ACTUAL Questions and
CORRECT Answers
What is HIPPA? - CORRECT ANSWER - [Health Insurance Portability and Accountability Act] a
federal law designed to protect the privacy of individuals health information
What are examples of personally identifiable information for patients? - CORRECT ANSWER -
Patient names, addresses, phone numbers, Social Security numbers, and bank account numbers.
What is the nurse's role in protecting client health information? - CORRECT ANSWER - To
maintain the confidentiality of all patient information, both personal and clinical, in the work setting and
off duty in all venues, including social media or any other means of communication.
What conditions permit a nurse to discuss confidential information? With whom? - CORRECT
ANSWER - Health care providers may disclose the necessary protected health information to
anyone in a position to prevent or lessen the threatened harm, including family, friends, caregivers, and
law enforcement, without a patient's permission.
How should a nurse respond to an individual (not part of the health care team) asking about a client's
status? - CORRECT ANSWER - Be Honest. Good nursing care also involves being honest with the
patient and family.
What actions taken by a nurse can jeopardize clients on and off the unit
Confidentiality? - CORRECT ANSWER - Sharing a personal password with a coworker
Discussing clients a the table in the cafeteria
Disposing of written report sheet into the facility trash receptacle.
How should the nurse handle overhearing others potentially violate a client's confidentiality? -
CORRECT ANSWER - Prevent people from listening to conversations. Nurses might not realize
someone is eavesdropping.
What is the technique of presence for establishing the nurse-client relationship?
, What are the barriers to nurse-client communication? - CORRECT ANSWER - The therapeutic
nurse-client relationship with a client begins with the establishment of trust.
the most prevalent communication barriers between nurses and patients were differences in language, lack
of self-confidence, and negative attitudes towards patients.
What interventions can the nurse plan to overcome those barriers? - CORRECT ANSWER -
checking whether it is a good time and place to communicate with the person.
being clear and using language that the person understands.
communicating one thing at a time.
respecting a person's desire not to communicate.
checking that the person has understood you correctly
What are the different types of questions the nurse uses in communicating with a client? - CORRECT
ANSWER - What concerns do you have about your plan of care?
What questions do you have about your medications?
Did I answer your question(s) clearly, or is there additional information you would like?
What is an example of an open-ended vs. a closed-ended question? - CORRECT ANSWER - An
open-ended question is one where the respondent can provide a detailed answer that can fully address
various elements of the question. A closed-ended question is one where the respondent can choose from a
selection of pre-written answers, such as multiple-choice or ranked order answers.
What client information should be included in a hand-off (change of shift) communication? - CORRECT
ANSWER - Handoff communication, which includes up-to-date information regarding patient care,
treatment and service, condition, and any recent or anticipated changes, should be interactive to allow for
discussion between those who give and receive patient information.
explain SBAR components - CORRECT ANSWER - S: situation
B: Background - vitals, labs, etc
A: Assessment - nurses assesment of the situation
R: recommendation - what the nurse thinks needs to be done
UPDATED ACTUAL Questions and
CORRECT Answers
What is HIPPA? - CORRECT ANSWER - [Health Insurance Portability and Accountability Act] a
federal law designed to protect the privacy of individuals health information
What are examples of personally identifiable information for patients? - CORRECT ANSWER -
Patient names, addresses, phone numbers, Social Security numbers, and bank account numbers.
What is the nurse's role in protecting client health information? - CORRECT ANSWER - To
maintain the confidentiality of all patient information, both personal and clinical, in the work setting and
off duty in all venues, including social media or any other means of communication.
What conditions permit a nurse to discuss confidential information? With whom? - CORRECT
ANSWER - Health care providers may disclose the necessary protected health information to
anyone in a position to prevent or lessen the threatened harm, including family, friends, caregivers, and
law enforcement, without a patient's permission.
How should a nurse respond to an individual (not part of the health care team) asking about a client's
status? - CORRECT ANSWER - Be Honest. Good nursing care also involves being honest with the
patient and family.
What actions taken by a nurse can jeopardize clients on and off the unit
Confidentiality? - CORRECT ANSWER - Sharing a personal password with a coworker
Discussing clients a the table in the cafeteria
Disposing of written report sheet into the facility trash receptacle.
How should the nurse handle overhearing others potentially violate a client's confidentiality? -
CORRECT ANSWER - Prevent people from listening to conversations. Nurses might not realize
someone is eavesdropping.
What is the technique of presence for establishing the nurse-client relationship?
, What are the barriers to nurse-client communication? - CORRECT ANSWER - The therapeutic
nurse-client relationship with a client begins with the establishment of trust.
the most prevalent communication barriers between nurses and patients were differences in language, lack
of self-confidence, and negative attitudes towards patients.
What interventions can the nurse plan to overcome those barriers? - CORRECT ANSWER -
checking whether it is a good time and place to communicate with the person.
being clear and using language that the person understands.
communicating one thing at a time.
respecting a person's desire not to communicate.
checking that the person has understood you correctly
What are the different types of questions the nurse uses in communicating with a client? - CORRECT
ANSWER - What concerns do you have about your plan of care?
What questions do you have about your medications?
Did I answer your question(s) clearly, or is there additional information you would like?
What is an example of an open-ended vs. a closed-ended question? - CORRECT ANSWER - An
open-ended question is one where the respondent can provide a detailed answer that can fully address
various elements of the question. A closed-ended question is one where the respondent can choose from a
selection of pre-written answers, such as multiple-choice or ranked order answers.
What client information should be included in a hand-off (change of shift) communication? - CORRECT
ANSWER - Handoff communication, which includes up-to-date information regarding patient care,
treatment and service, condition, and any recent or anticipated changes, should be interactive to allow for
discussion between those who give and receive patient information.
explain SBAR components - CORRECT ANSWER - S: situation
B: Background - vitals, labs, etc
A: Assessment - nurses assesment of the situation
R: recommendation - what the nurse thinks needs to be done
