BSG EXAM 2 UPDATED QUESTIONS &
CLARIFIED COMPLETE SOLUTIONS
ALL PASSED
narrow/conventional approach - Correct Answer ✔✔ Where public or social issues are
the primary focus.
issue - Correct Answer ✔✔ any trend, event, controversy, or public policy development
that might affect the corporation.
1.) identify issues
2.)analyze
3.)prioritize
4.) plan responses to the issues
5.) implement responses
6.) evaluate and monitor the results. - Correct Answer ✔✔ issue manegment 6 steps
1.) responsibility of senior line management.
2.) Issues identification is more important.
3.)Anticipation and management of external and internal challenges to the companies
strategies, plans and assumptions - Correct Answer ✔✔ strategic approach 3
characteristics
1.) felt need
2.) media coverage
3.) leading political jurisdictions
4.) regulation - Correct Answer ✔✔ stages in issue development 4
preventable
strategic
external - Correct Answer ✔✔ 3 types of risks
crisis - Correct Answer ✔✔ A major, unpredictable event that has potentially negative
results and its aftermath may significantly damage an organization and its employees,
products, services, financial condition, and reputation.
1. Prodromal stage. Warning or symptom stage.
2. Acute crisis stage. Where the crisis actually happens.
3. Chronic Crisis Stage. Lingering period in which investigations audits and news stories
take place.
4. Crisis Resolution - Correct Answer ✔✔ 4 stages of crisis
, 1. identify vulnerability
2. develop plan
3. form crisis teams
4. simulate
5. learn from experience - Correct Answer ✔✔ 5 steps to manage crises
descriptive ethics - Correct Answer ✔✔ . Concerned with describing, characterizing,
and studying the morality of people, a culture or a society. What is happening.
normative - Correct Answer ✔✔ Concerned w/supplying and justifying a coherent moral
system. What should be happening.
conventional approach - Correct Answer ✔✔ We compare an act, decision, or behavior
w/prevailing norms of acceptability
ethical egoism - Correct Answer ✔✔ An ethical principle based on the idea that the
individual should seek to maximize his or her own self interests as a legitimate factor.
ethical relavistism - Correct Answer ✔✔ Picking and choosing which source of norms
one wishes to use based on what will justify current actions or maximize freedom.
immoral management - Correct Answer ✔✔ An approach devoid of ethical principles
and an active opposition to what is ethical.
The operating strateg is focused on exploiting opportunities for corporate or personal
gain.
moral management - Correct Answer ✔✔ Conforms to high standards of ethical
behavior or professional standards of conduct.
amoral management - Correct Answer ✔✔ Intentional: Does not consider ethical
factors.
Unintentional: Casual or careless about ethical factors.
preconventional
conentional
postconventional - Correct Answer ✔✔ 3 levels of kohlberg
preconventional - Correct Answer ✔✔ seek rewards
react to punishment
conventional - Correct Answer ✔✔ good boy morality
law and order morality
postconventioanl - Correct Answer ✔✔ social contract orientation
universal ethical principle orientation
CLARIFIED COMPLETE SOLUTIONS
ALL PASSED
narrow/conventional approach - Correct Answer ✔✔ Where public or social issues are
the primary focus.
issue - Correct Answer ✔✔ any trend, event, controversy, or public policy development
that might affect the corporation.
1.) identify issues
2.)analyze
3.)prioritize
4.) plan responses to the issues
5.) implement responses
6.) evaluate and monitor the results. - Correct Answer ✔✔ issue manegment 6 steps
1.) responsibility of senior line management.
2.) Issues identification is more important.
3.)Anticipation and management of external and internal challenges to the companies
strategies, plans and assumptions - Correct Answer ✔✔ strategic approach 3
characteristics
1.) felt need
2.) media coverage
3.) leading political jurisdictions
4.) regulation - Correct Answer ✔✔ stages in issue development 4
preventable
strategic
external - Correct Answer ✔✔ 3 types of risks
crisis - Correct Answer ✔✔ A major, unpredictable event that has potentially negative
results and its aftermath may significantly damage an organization and its employees,
products, services, financial condition, and reputation.
1. Prodromal stage. Warning or symptom stage.
2. Acute crisis stage. Where the crisis actually happens.
3. Chronic Crisis Stage. Lingering period in which investigations audits and news stories
take place.
4. Crisis Resolution - Correct Answer ✔✔ 4 stages of crisis
, 1. identify vulnerability
2. develop plan
3. form crisis teams
4. simulate
5. learn from experience - Correct Answer ✔✔ 5 steps to manage crises
descriptive ethics - Correct Answer ✔✔ . Concerned with describing, characterizing,
and studying the morality of people, a culture or a society. What is happening.
normative - Correct Answer ✔✔ Concerned w/supplying and justifying a coherent moral
system. What should be happening.
conventional approach - Correct Answer ✔✔ We compare an act, decision, or behavior
w/prevailing norms of acceptability
ethical egoism - Correct Answer ✔✔ An ethical principle based on the idea that the
individual should seek to maximize his or her own self interests as a legitimate factor.
ethical relavistism - Correct Answer ✔✔ Picking and choosing which source of norms
one wishes to use based on what will justify current actions or maximize freedom.
immoral management - Correct Answer ✔✔ An approach devoid of ethical principles
and an active opposition to what is ethical.
The operating strateg is focused on exploiting opportunities for corporate or personal
gain.
moral management - Correct Answer ✔✔ Conforms to high standards of ethical
behavior or professional standards of conduct.
amoral management - Correct Answer ✔✔ Intentional: Does not consider ethical
factors.
Unintentional: Casual or careless about ethical factors.
preconventional
conentional
postconventional - Correct Answer ✔✔ 3 levels of kohlberg
preconventional - Correct Answer ✔✔ seek rewards
react to punishment
conventional - Correct Answer ✔✔ good boy morality
law and order morality
postconventioanl - Correct Answer ✔✔ social contract orientation
universal ethical principle orientation
