ADMINISTRATOR (OHCAPA)
EXAM BANK | ACCURATE
CURRENTLY TESTING EXAM
VERSIONS WITH REAL EXAM
QUESTIONS AND ANSWERS
WITH RATIONALES | LATEST
UPDATE
Nursing Home Administrators - <<<<ANSWERS>>>Individuals who should anticipate
and successfully prepare for increased reimbursement, new long-term care legislation,
increased longevity, and rapid change.
Plans - <<<<ANSWERS>>>Statements of the organizational goals of the facility.
Competitive Analysis - <<<<ANSWERS>>>Looking at competitors' expansion plans,
occupancy levels, and local hospital plans when considering adding new services.
Early Adopters - <<<<ANSWERS>>>Facilities that embrace new technology as it
becomes available.
Organizational Systems - <<<<ANSWERS>>>Viewing organizations as systems offers
the manager a framework for visualizing the inputs, outputs, internal and external
environment, and restraints of the organization.
Middle-level management - <<<<ANSWERS>>>Responsible for developing specific
policies interpreting administration's policies.
Administrator's goal - <<<<ANSWERS>>>Deliver short-term results while securing
long-term viability.
Administrator's power - <<<<ANSWERS>>>Ability to award or withhold a year-end
bonus represents reward power.
Types of power available to staff members - <<<<ANSWERS>>>Legitimate and reward
power.
, Communication process - <<<<ANSWERS>>>Initiated by the administrator, transmitted
from source to destination.
Systems of communication in an organization - <<<<ANSWERS>>>Formal and
informal communication.
Types of communication - <<<<ANSWERS>>>Director of Nursing giving instructions to
the nurse supervisor is considered downward communication.
Delegation concept - <<<<ANSWERS>>>Permitting decisions to be made at the lowest
level possible.
Board of directors' authority - <<<<ANSWERS>>>Unity of command concept is ignored
when equal authority is given to manage the facility.
Competition in organizations - <<<<ANSWERS>>>Occurs when two or more
organizations seek to serve the same individual or group in an exchange process.
Marketing strategy - <<<<ANSWERS>>>Includes selecting a target as a key
component.
Effective marketing tool - <<<<ANSWERS>>>Staff recommendations are one of the
most effective marketing tools.
Results-Oriented Actions - <<<<ANSWERS>>>Actions taken by the administrator if the
outputs of the organization do not meet expectations to bring them in line with the
planned results.
Guidelines - <<<<ANSWERS>>>The facility's policies and plans of action used by the
Administrator to compare the output with the expected results.
Stakeholders - <<<<ANSWERS>>>Suppliers, bank creditors, visiting regulators, and
advocacy groups who evaluate the facility.
External Environment - <<<<ANSWERS>>>Consists of opportunities, constraints, or
both for the nursing facility.
Coaching - <<<<ANSWERS>>>The act of training, instructing, and providing feedback
to an individual or group to improve performance
Leadership programs - <<<<ANSWERS>>>Structured initiatives designed to enhance
leadership skills and qualities in managers
Effective communication skills - <<<<ANSWERS>>>The ability to convey information
clearly and efficiently to others