Questions and CORRECT Answers
Mesopotamian era builders were responsible for maintaining the quality of buildings and were given __
____ __________ punishment if any of their construction collapsed and their occupants were killed. -
CORRECT ANSWER - death penalty
Examples of ___________&____________ can be found in the Bible dating from at least 500 BC. -
CORRECT ANSWER - Inspections & Specifications
Walter Shewhart introduced ______ to the process and his concept was that quality is not relevant to the
finished product but to the _____ that created the product. - CORRECT ANSWER - Statistical
process control & Process
Kerzner says that emphasis is being placed on strategic quality management such as:
Quality has become a:
Quality is linked with:
Quality is defined by the: - CORRECT ANSWER - Competitive weapon
profitability
customer
The history of quality includes multiple distinct eras which are:
1.
2.
3.
4. - CORRECT ANSWER - inspection
control
assurance
total quality
Total Quality Management has three (3) elements which are:
, Total:
Quality:
Management: - CORRECT ANSWER - organization wide
customer satisfaction
systems of managing
The American Society for Quality (ASQ) defines quality as: - CORRECT ANSWER -
characteristics of a product or service that bear its ability to satisfy stated or implied needs & free of
deficiencies
Edward Deming's definition of quality is: - CORRECT ANSWER - quality should be designed
into both product & process.
Quality is primarily the responsibility of the: - CORRECT ANSWER - contractor
According to Chung: construction project quality is the fulfillment of the owner's needs which are: -
CORRECT ANSWER - defined scope, budget, specified schedule
Most construction projects specify that all the contracted works are subject to inspection by the: -
CORRECT ANSWER - owner, consultant, owner's representatives
According to Chung, some major functions of quality control for the production of ready mixed concrete
and fabrication of precast units are:
1.
2.
3. - CORRECT ANSWER - control of raw materials
process monitoring
testing of finished product
Quality control in construction projects is performed at every stage by using: - CORRECT
ANSWER - control charts
diagrams