Nursing Leadership & Systems
Thinking-Questions And Answers With
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Section A: Foundations of Reflective Practice (Questions 1–15)
1. What is the primary purpose of reflective practice in nursing leadership?
a) To memorize clinical procedures
b) To critically analyze experiences for improved future outcomes
c) To document daily tasks for legal purposes
d) To replace evidence-based practice
Rationale: Reflection helps leaders learn from experiences, identify gaps, and
improve decision-making and patient care.
2. Which model of reflection emphasizes returning to an experience, attending to
feelings, and re-evaluating?
a) Gibbs’ Reflective Cycle
b) Borton’s Model (What? So What? Now What?)
c) Johns’ Model of Structured Reflection
d) Kolb’s Experiential Learning Cycle
Rationale: Borton’s model is simple and widely used in nursing to guide
descriptive, sense-making, and action-oriented reflection.
3. According to Gibbs (1988), which step follows “Description” of an event?
a) Conclusion
b) Action plan
c) Feelings
d) Analysis
,Rationale: Gibbs’ cycle proceeds: Description → Feelings → Evaluation →
Analysis → Conclusion → Action Plan.
4. A nurse manager reflects on a medication error. Which reflective question best
addresses “So What?” in Borton’s model?
a) What happened?
b) What does this incident mean for patient safety?
c) What will I do next shift?
d) Who was involved?
Rationale: “So What?” interprets significance and implications for practice.
5. Reflective journaling in leadership primarily enhances:
a) Time management
b) Self-awareness and emotional intelligence
c) Manual dexterity
d) Budgeting skills
Rationale: Journaling promotes introspection, recognition of biases, and emotional
regulation.
6. Which term describes the process of critically examining one’s own assumptions
and values?
a) Projection
b) Critical reflexivity
c) Confirmation bias
d) Role modeling
Rationale: Critical reflexivity involves questioning personal and professional
beliefs.
7. A charge nurse debriefs after a code blue. This is an example of:
a) Technical reflection
b) Reflection-on-action
c) Reflection-in-action
d) Non-reflective practice
Rationale: Reflection-on-action occurs after the event to analyze what happened.
8. Schon’s “reflection-in-action” means:
a) Writing a report after shift
b) Adjusting behavior during an unfolding clinical situation
, c) Following a protocol without deviation
d) Delegating tasks to others
Rationale: It is “thinking on your feet” while still in the situation.
9. Which barrier most commonly hinders nurse leaders from reflecting?
a) Lack of intelligence
b) Heavy workload and time constraints
c) Poor handwriting
d) Overstaffing
Rationale: Time pressure is the most cited barrier in nursing leadership.
10. A nurse writes: “I felt frustrated when the physician dismissed my concern.”
This addresses which component of Johns’ model?
a) Aesthetics
b) Ethics
c) Personal
d) Empirics
Rationale: The personal domain explores feelings and responses.
11. Reflective practice has been shown to directly improve:
a) Hospital parking availability
b) Clinical judgment and patient safety
c) Nurse-to-nurse gossip
d) Cafeteria menu variety
Rationale: Reflection reduces errors and enhances decision-making.
12. Which action best demonstrates “reflection-for-action”?
a) Journaling about a past conflict
b) Planning how to handle a difficult conversation tomorrow
c) Crying after a patient death
d) Ignoring a near-miss
Rationale: Reflection-for-action is prospective, using past learning to prepare for
future situations.
13. A reflective leader who acknowledges a mistake during a team meeting is
modeling:
a) Weakness