Envoy Exam 1 Newest Exam Complete Questions and Correct Answers with Rationales | Already Graded A+||Brand New Version!!

Envoy Exam 1 Newest Exam Complete Questions and Correct Answers with Rationales | Already Graded A+||Brand New Version!! What is defined as minimum crew? - Answer- 2 flight attendants must be on the aircraft prior to boarding and to board passengers. 4 Point Briefing Procedures - Answer- - Route to closest floor level door exits -Location of all other floor level exits - (Non- Ambulatory) inquire as to the most appropriate manner of assisting the person in order to prevent pain or further injury. (Ambulatory) Inquire as to the most appropriate manner to assisting the person -The time to start moving to an exit in an evacuation is when the immediate area is clear. Ambulatory- Blind, deaf or any person who needs assistance from another person Non Ambulatory- Customers who are able to board, deplane and move around the aircraft unassisted UM, Ambulatory, Non ambulatory Ch. 7 Sec. 2.11 Envoy carry on baggage policy - Answer- 1 carry-on, 1 personal item Cannot exceed 45 linear inches Musical instruments and garment bags are an exception International Flights and Service Cart Procedures - Answer- Alcoholic Beverages must be sealed prior to landing Inflight Service Procedures - Answer- -Sterile cockpit light goes off, - PA -Serve drinks 6-8 minutes after reaching 10,000 ft - FA1 serves 1st class, weather permits -F2 moves bev. cart to front of main cabin - Seatbelt sign off PA -Bev cart never 10 feet away(3 rows) - Continue walk throughs every 10 mins -Pick up trash, put service items away - Talk with passengers - In range call Seat Loaded Items - Answer- Musical or overly large ares where passenger bought a window seat for - Secured with seatbelt -Packaged and covered - Complies with weight and balance policy - No base fiddles Seatbelt Extender Procedure - Answer- Must use Envoy seatbelt Extenders If there are not enough must let the captain know and get more - In demo bag - Minimum of 6 in aircraft - Write seat location on GFFM - Passengers must return seatbelt extender When does passenger boarding begin? - Answer- 30 minutes prior to departure Must be 2 FA's Extended Tarmac Delay Procedures - Answer- make PA announcements every 15 min to keep customers informed -Option to deplane every 30 minutes - at 1 hr 35 min begin extended tarmac delay snack and water service: must use tray and must be complete before 2 hour mark - at 3 hours inform customers of planes to deplane, if they choose not to deplane inform them it could be an additional wait of 3 hours before another opportunity is given; inform them that if they deplane checked baggage will not be removed -Extended Tarmac food kit is not a no go item Ch 6 Sec 9 Unaccompanied Minor Procedures - Answer- Require Four point Briefing T502 form, green bag tag and wristband Sent to agent and not parent 5-14- UM 2 days- 2 yrs old - Lap child 8-14- Can make connecting flights 15-17- don't require 4 Point Briefing 2-12 is child on for weight and balance When are FA's required to do a compliance check? - Answer- Before you close door After you close the door After saftey demo What should be covered during captain preflight briefing? - Answer- C- crew present and introductions made L- lists of special customers and needs discussed E- emergency procedure signals A- Advisories and weather, including turbulence delays and diversions R- Repairs, minimum equipment list, flight attendant and related cabins S- Security related items and signals between flight deck and cabin Preflight Procedures - Answer- Board aircraft 40 mins before departure - Stow luggage in approved area in station assignment chart - Complete preflight door briefing and stop focus review with other FA -Captain provided preflight briefing or request one Safety inspections/Emergency equipment check Both FAs preflight doors make sure they are disarmed What is considered a service animal? - Answer- A dog trained to provide assistance to an individual with a disability. Can be both floor seated or lap held dependent on size (if floor seated, they must remain at the customers feet). When is it okay to disrupt sterile cockpit? - Answer- Emergencies or other safety situations Weight and Balance Procedures - Answer- If the computer system isn't working and the captain requests a manual one. FA2 Will fill out the manual one - Service animals seated on the floor must be recorded - Service lap animals do not need to be recorded - Infants under 2 - Children 2-12 - Adults What do you do during the post-flight security check? - Answer- - Check to see if all passengers have deboarded the aircraft - Check lavatories - Make sure no belongings were left behind - Check overhead bins - If less than 30 minute turn help crew tidy up Who is considered an infant? - Answer- Under 2 years old Who is considered a child? - Answer- Ages 2-12 Who is considered a lap child? - Answer- Ages 2 days- 2 years old