Envoy KV 1 EXAM NEWEST 2026 ACTUAL EXAM QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+

Envoy KV 1 EXAM NEWEST 2026 ACTUAL EXAM QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+ What areas does part 382 cover? - Answer- all passengers with physical or mental disabilities are not to be discriminated against or denied travel due to their disability. they will be treated with respect i.e Blind/Deaf, non-ambulatory/ambulatory, disabled International Cart procedure - Answer- Alcohol must be sealed before landing FC only may be served alcohol when customers are on board When leaving AC unattended Inflight service procedures - Answer- Greet every passenger Hang first class coats if possible. Address first class/premium passengers by name.( refer yo MyFlight and GFFM Provide courteous and attentive service to all customers. Thank each customer what is minimum crew? - Answer- 2 FAs what is 4 point briefing? - Answer- Individual briefings for any person who may need assistance in case of en emergency, UM, . they will be briefed on the following: *route to closest floor level door exit *location of all other floor level exits *(non-ambulatory): assisting the person to prevent pain or further injury. (ambulatory): assisting the person *the time to start moving to an exit in an evacuation is when the immediate area is clear what is Envoys carry on policy? - Answer- 1 carry on and 1 personal bag When are FA required to do a Compliance check? - Answer- prior to closing 1L door after closing 1L door after safety demo After announcing PAs prior to take off and landing (FA 1 & FA 2 must do a compliance check in their cabin) Seat loaded items - Answer- Only three unusual items on board AC Do not accept unaccompanied articles/baggage It does not block passage to exit and passenger egress Properly secured with seatbelt does not restrict use of emergency exits Complies with Envoy,'s weight imbalance policy Only be on window seats next to Customer! Does not exceed 45 linear inches Seatbelt extender procedures - Answer- Located in demo bag; six minimum Only use Envoy provide seatbelt extenders Give to customers who request it Ask Customer to return it write location on GFFM One per customer When does passenger boarding begin? - Answer- 30 minutes prior to departure What is the extended tarmac delay procedures? - Answer- 15 minute Updates by Envoy, 30 FAA 30 minute option to display at gates 1 to 2 hour snack and water service(one hour and 35 minutes ask Captain for OK) Submit CERS report and RF200 message within 24 hours 2 to 3 hours question flight attendant legality ask captain Add 3 hours ask Customer if they wanted deplane 3 to 4 hours international flights-cannot exceed 4 hours UM procedures review - Answer- FA1 is responsible for the UM until relieved by the following: Another FA at crew change point Agent/PSM or authorize contract personnel at hubs at destination or connecting point The person designated on the UM form T502 prior to releasing child around their neck Wristband with locator number Sit only an aisles near FA2 Give four point briefing Last deplane Give all documents to agent Save T502 for 90 days Review captain briefing CLEARS - Answer- *Crew present, and introductions made *List of special customers and needs disclosure *Emergency procedure signals (two person rule FA briefing on oxygen and communication equipment in flight deck) *Advisories and Weather including turbulence anticipated delays divergence *Repairs minimum equipment list FA related cabin items *Security related items and signals between flight deck and cabin Preflight briefing - Answer- The captain will lead briefing Encourage crew coordination Discuss expected weather and turbulence Planned flight time and expected delay delays MEL CDL Security items Any cabin/flight attendant duty related items in the ANL Any other important info preflight procedures, when? - Answer- Prior to boarding What is considered a service animal? - Answer- Animal train to provide assistance to an individual with a disability. Only dogs will be accepted as a service animal with a limit of two service animals per customer. When is it OK to disrupt sterile cockpit - Answer- During emergency situations Safety or security related