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Relations
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Chapter
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, Human Relations Chapter 1_ Human Relations- A Background.pdf Human Relations Chapter 1_ Human Relations- A Background Human Relations Chapter 1_ Human Relations- A Background.pdf
Terms in this set (24)
Internal customers A department's employees or other departments within an organization.
Human Relations The skill or ability to work through and with other people.
Entrepreneur Someone who organizes and assumes the risks of beginning a business enterprise.
Generation X The generation of Americans born between 1965 and 1980, following the baby
boomers who were born during the years 1946 to 1964.
Generation Y Also called the "Millenials". Refers to Americans born after 1980, especially
students who are now graduating from HS and either going to college or entering
the job market.
3 Things Human Relations is NOT A study in understanding human behavior in order to manipulate others, just
common sense, or a cure-all.
Self-Esteem Your feeling of confidence and worth as a person.
Mutual Respect The positive consideration or regard that two people have for each other.
Human Relations Chapter 1_ Human Relations- A Background.pdf Human Relations Chapter 1_ Human Relations- A Background.pdf Human Relations Chapter 1_ Human Relations- A Background.pdf