FIVE GUYS CERTIFICATION STUDY GUIDE QUESTIONS
WITH DETAILED VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A
How many ways are there to order a burger at FG? Ans✓✓✓More than
250,000
What type of ground beef does FG use? Ans✓✓✓Only 100% All-
American Ground Beef. Except in Canda and the UK where the meat is
local
Are there freezers at FG? Ans✓✓✓There are no freezers at Five Guys,
just coolers. Nothing is ever frozen
What is the temp. of the walk in at FG? Ans✓✓✓33-41 degrees
What type of oil do we use? Ans✓✓✓Peanut oil
Where are our potatoes grown? Ans✓✓✓Above the 42nd parallel
Our menu is _______ free Ans✓✓✓trans-fat
Who are the Five Guys? Who is the dad? Ans✓✓✓Jim, Matt, Chad,
Ben, and Tyler. The dad is Jerry. (Wife is Jeanine).
,Where does customer perception start? Ans✓✓✓In the parking lot
What can a FG parking lot NOT have? Ans✓✓✓Debris, trash, and
cigarette butts (etc.)
There should never be a _______ _______ in front of the doors.
Ans✓✓✓grease stain
What should you do during inclement weather? Ans✓✓✓Place wet floor
signs, and mats at all entrances.
Doors should be ______ and _______ free Ans✓✓✓clean, smudge
Every FG should have 2 functioning _______ _______ ________
Ans✓✓✓neon open signs
What signage is the store required to have posted? Ans✓✓✓- the store's
phone number
- hours of operation
- online ordering
How should music be set? Ans✓✓✓At an appropriate level. You should
be able to hear the person next to you but not the person at the tables
across the room.
,Lighting should be _____ and _______. Can there be a burnt out light
bulb at FG? Ans✓✓✓Bright, inviting. There can never be a burnt out
light bulb.
How full can FG trash cans be? Ans✓✓✓1/2 full.
How should trash cans be changed? Ans✓✓✓In the back away from
customer view.
How are potatoes stacked? Ans✓✓✓Lincoln log style. Against the wall
they are stacked 5 high, and stacked 4 high freestanding.
How high are boxes of peanut oil stacked? Ans✓✓✓2 high
Peanut boxes Ans✓✓✓2 open peanut boxes. At least 3/4 full. They
should have a 5 oz. metal scoop and a 1/4 sleeve of peanut boats
available
Comment boards Ans✓✓✓Should be located in an easily accessible
location. Should be stocked with UNLINED notecards and crayons.
What should be at each register? Ans✓✓✓Laminated topping cards
available to customers.
, Tip jar Ans✓✓✓Labeled TIPS in black sharpie and spiked with 5 one
dollar bills
What temp. do cold foods have to be kept at? Ans✓✓✓33-41 degrees
What temp. do hot foods have to be stored at? Ans✓✓✓140 degrees
How quickly do cold foods have to return to the temp. safety zone?
Ans✓✓✓2 hours
How many inches off the ground does ALL shelving have to be?
Ans✓✓✓6 inches
When do you change your gloves? Ans✓✓✓After leaving the kitchen or
when gloves become dirty
What are the 3 types of contaminations in a restaurant?
Ans✓✓✓Biological, chemical, and physical
What is a biological contamination? Ans✓✓✓When pathogens are
passed onto food.
What is a chemical contamination? Ans✓✓✓When cleaning/ sanitizing
agents come in contact with food due to improper use or storage.
WITH DETAILED VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A
How many ways are there to order a burger at FG? Ans✓✓✓More than
250,000
What type of ground beef does FG use? Ans✓✓✓Only 100% All-
American Ground Beef. Except in Canda and the UK where the meat is
local
Are there freezers at FG? Ans✓✓✓There are no freezers at Five Guys,
just coolers. Nothing is ever frozen
What is the temp. of the walk in at FG? Ans✓✓✓33-41 degrees
What type of oil do we use? Ans✓✓✓Peanut oil
Where are our potatoes grown? Ans✓✓✓Above the 42nd parallel
Our menu is _______ free Ans✓✓✓trans-fat
Who are the Five Guys? Who is the dad? Ans✓✓✓Jim, Matt, Chad,
Ben, and Tyler. The dad is Jerry. (Wife is Jeanine).
,Where does customer perception start? Ans✓✓✓In the parking lot
What can a FG parking lot NOT have? Ans✓✓✓Debris, trash, and
cigarette butts (etc.)
There should never be a _______ _______ in front of the doors.
Ans✓✓✓grease stain
What should you do during inclement weather? Ans✓✓✓Place wet floor
signs, and mats at all entrances.
Doors should be ______ and _______ free Ans✓✓✓clean, smudge
Every FG should have 2 functioning _______ _______ ________
Ans✓✓✓neon open signs
What signage is the store required to have posted? Ans✓✓✓- the store's
phone number
- hours of operation
- online ordering
How should music be set? Ans✓✓✓At an appropriate level. You should
be able to hear the person next to you but not the person at the tables
across the room.
,Lighting should be _____ and _______. Can there be a burnt out light
bulb at FG? Ans✓✓✓Bright, inviting. There can never be a burnt out
light bulb.
How full can FG trash cans be? Ans✓✓✓1/2 full.
How should trash cans be changed? Ans✓✓✓In the back away from
customer view.
How are potatoes stacked? Ans✓✓✓Lincoln log style. Against the wall
they are stacked 5 high, and stacked 4 high freestanding.
How high are boxes of peanut oil stacked? Ans✓✓✓2 high
Peanut boxes Ans✓✓✓2 open peanut boxes. At least 3/4 full. They
should have a 5 oz. metal scoop and a 1/4 sleeve of peanut boats
available
Comment boards Ans✓✓✓Should be located in an easily accessible
location. Should be stocked with UNLINED notecards and crayons.
What should be at each register? Ans✓✓✓Laminated topping cards
available to customers.
, Tip jar Ans✓✓✓Labeled TIPS in black sharpie and spiked with 5 one
dollar bills
What temp. do cold foods have to be kept at? Ans✓✓✓33-41 degrees
What temp. do hot foods have to be stored at? Ans✓✓✓140 degrees
How quickly do cold foods have to return to the temp. safety zone?
Ans✓✓✓2 hours
How many inches off the ground does ALL shelving have to be?
Ans✓✓✓6 inches
When do you change your gloves? Ans✓✓✓After leaving the kitchen or
when gloves become dirty
What are the 3 types of contaminations in a restaurant?
Ans✓✓✓Biological, chemical, and physical
What is a biological contamination? Ans✓✓✓When pathogens are
passed onto food.
What is a chemical contamination? Ans✓✓✓When cleaning/ sanitizing
agents come in contact with food due to improper use or storage.
