Attitudinal
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Barrier of Communication
-personal problem, conflicts, lack of motivation
1. Confrontation
2. Third party consultation
3. Behavior change
4. Responsibility charting
5. Structure change
6. Soothing one party
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, Strategies to facilitate conflict resolution
Collaboration
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joint efforts between various independent teams or groups
Outcomes audit
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Type of audit
Identifies desirable changes in the px's health status
ex: incidence of fall rates, nosociomal infxns
Situation
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What component in SBAR do these actions pertain to?
- Introduce yourself and what unit you belong to
- Introduce yourself and the patient and briefly state the issue that you
want to discuss (generally the patient's condition)
- Ex: Good morning, I am Nurse Rose from PPS 2
, Horizontal
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Channel of Communication
From peer to peer or same spheres of responsibility
o Exchanging idea, how to achieve the best product
System design
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Barrier of Communication
chain of communication, unclear messages
Coordination
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linking the different components in the organization, organising patient
care activities and sharing information
Avoiding
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Barrier of Communication
-personal problem, conflicts, lack of motivation
1. Confrontation
2. Third party consultation
3. Behavior change
4. Responsibility charting
5. Structure change
6. Soothing one party
Give this one a try later!
, Strategies to facilitate conflict resolution
Collaboration
Give this one a try later!
joint efforts between various independent teams or groups
Outcomes audit
Give this one a try later!
Type of audit
Identifies desirable changes in the px's health status
ex: incidence of fall rates, nosociomal infxns
Situation
Give this one a try later!
What component in SBAR do these actions pertain to?
- Introduce yourself and what unit you belong to
- Introduce yourself and the patient and briefly state the issue that you
want to discuss (generally the patient's condition)
- Ex: Good morning, I am Nurse Rose from PPS 2
, Horizontal
Give this one a try later!
Channel of Communication
From peer to peer or same spheres of responsibility
o Exchanging idea, how to achieve the best product
System design
Give this one a try later!
Barrier of Communication
chain of communication, unclear messages
Coordination
Give this one a try later!
linking the different components in the organization, organising patient
care activities and sharing information
Avoiding
Give this one a try later!
