EXAM 2026 EXAM PREPARATION PACK KEY
SAFETY PROCEDURES CUSTOMER SERVICE
AND FAA REGULATIONS WITH SAMPLE
QUESTIONS
◉ Boeing 737 - 700. Answer: Smallest Aircraft
◉ Boeing 737-700 (Freighter). Answer: A fleet of 3 737-700 that
have been converted to an all freighter configuration which FA's do
not work on
◉ Boeing 737-800. Answer: Make up a sizable portion of aircrafts.
- wifi, seat back power
◉ Boeing 737-900/900ER. Answer: Similar to 800s, but they are
longer with more seats
◉ Boeing 737-9MAX. Answer: Newest, high fuel efficiency
◉ What aircraft does Horizon Air use?. Answer: Embracer aircraft
E175
, ◉ Embracer Aircraft E175. Answer: - Has 76 seats
- Similar to mainline 737 with first class, wifi, full food and beverage
◉ AAG. Answer: Alaska Air Group - parent company of Alaska
Airlines (AS) and Horizon Air (QX)
◉ Fwd. Answer: Front of the aircraft (toward the nose)
◉ Aft. Answer: The back of the aircraft (toward the tail)
◉ What makes up the body of the aircraft?. Answer: Nose, Tail and
Fuselage
◉ What extends from the Fuselage?. Answer: The wings
◉ What extends from the tail?. Answer: The Horizontal Stabilizers
and Vertical Stabilizers
◉ What extends from the wings?. Answer: The winglets
◉ Wings