ALPHA PHI ALPHA RISK MANAGEMENT 2026 STUDY GUIDE PRACTICE QUESTIONS DETAILED SOLUTIONS

ALASKA AIRLINES TRAINING STUDY GUIDE
EXAM 2026 STUDY GUIDE COMPLETE AIRLINE
OPERATIONS AND PRACTICE QUESTIONS

◉ First Class. Answer: Extra leg room, personalized service, free
drinks and meals, dedicated FA to f/c.


◉ Premium Class. Answer: 4" more leg room than main cabin, early
boarding option, free drinks, option to buy food


◉ Main cabin. Answer: Leather seats, UBS and charger, option to buy
food and drinks, snacks and free non-alcoholic drink.


◉ Guest inflight amenities. Answer: Free 800+ movies and TV, usb
and outlet, stream browse and chat (tmobile), option to buy wifi for
$8.00, inflight meal selections


◉ All Flight Attendant duties. Answer: - Offer warm and welcoming
atmosphere
- follow service standards according to OSH (onboard service
handbook)
- Careful and attentive to Galley space management
- Prepare/clean galley for new crew

, - respectful of shared supplies
- provide service to all guests and answer all call buttons


◉ A - FA. Answer: - Resp. for first class cabin and f/c service.
- lighting, announcements, and music


◉ B - FA. Answer: - Resp. for main cabin meal service (food cart)
- Assist A FA in f/c if 3 person crew
- inventory galley and organize food cart


◉ C - FA. Answer: - Resp. for m/c beverage cart set up and beverage
service


◉ D - FA. Answer: - work with C FA on m/c beverage cart
- positioned at front end of m/c beverage cart
- assist FA A in f/c if needed


◉ What type of aircraft does Alaska use?. Answer: Mainline fleet is
comprised of Boeing 737


◉ Boeing 737 - 700. Answer: Smallest Aircraft