STUDY PAPER 2026 COMPLETE QUESTIONS
AND ANSWERS
◉ Motivation in leadership. Answer: Transformational leaders
motivate staff to provide better care through empowerment and
collaboration.
◉ Sanctions and rewards. Answer: Methods used in transactional
leadership to ensure goals are met.
◉ Team-building skills. Answer: Skills necessary for effective
collaboration and communication within a team.
◉ SBAR. Answer: A specific tool used to facilitate communication in
healthcare settings.
◉ Flexibility in leadership. Answer: The ability of a leader to assess
each situation and adapt their approach based on staff members'
abilities.
◉ Patient perception of care. Answer: Can be influenced by their
behavior, such as being demanding or angry.
,◉ Leadership styles. Answer: Different approaches a leader can take
based on the needs of their staff and the situation.
◉ Criticism in leadership. Answer: May be used more than reward in
transactional leadership to achieve goals.
◉ Complacent patients. Answer: Patients who complain little and
are generally satisfied with their care.
◉ Difficult patients. Answer: Patients who frequently complain and
may affect the perception and provision of care.
◉ Affordable Care Act. Answer: The Affordable Care Act (2010)
requires that healthcare providers who are enrolled in Medicare,
Medicaid, or the Children's Health Insurance Program adopt
compliance programs.
◉ Deficit Reduction Act. Answer: The Deficit Reduction Act (2005)
required that healthcare organizations that received revenues from
Medicaid of greater than $5 million have a compliance program in
place.
,◉ Nursing-sensitive indicators. Answer: The three aspects of care
that nursing-sensitive indicators reflect are structural indicators,
process indicators, and outcome indicators.
◉ Structural indicators. Answer: Structural indicators include hours
of direct care, skill mix, turnover, and education/certification.
◉ Process indicators. Answer: Process indicators include pain
assessment, risk assessment, no-shows/cancellations, median
encounter time, emergency department encounters involving
hospital admission, and a patient leaving without receiving care or
against medical advice.
◉ Outcome indicators. Answer: Outcome indicators include
unplanned hospital transfers, falls/falls with injury, number of visits
with any errors, and number of visits with burns.
◉ Remote patient monitoring. Answer: Remote patient monitoring
is especially beneficial for patients with chronic health problems
because of the large number of these patients and the costs of care.
◉ Predictive analytics. Answer: Predictive analytics helps to predict
outcomes based on algorithms.
, ◉ Breach of unsecured PHI. Answer: If a breach of unsecured PHI of
20 patients occurred and the covered entity is unable to contact
more than 10 individuals, the next step is to post a notice on the
entity's website for at least 90 days.
◉ Patient satisfaction. Answer: Studies have shown that those with
remote patient monitoring have fewer hospitalizations, a shorter
length of stay, and greater patient satisfaction.
◉ Morbidity and mortality. Answer: The response is almost
immediate when problems arise, morbidity and mortality are
decreased.
◉ Algorithms. Answer: Based on the patient's diagnosis, historical
and current data are input into a software program that uses
algorithms to make predictions about patient risk.
◉ Notification for breach. Answer: If unable to reach fewer than 10
individuals, then the covered entity may provide a substitute form of
notice, such as by telephone.
◉ Breach of unsecured PHI. Answer: A situation where a hospital
has experienced a breach affecting more than 500 patients,
requiring individual notices and major media outlet notifications.