ISA UTILITY SPECIALIST (ALL CHAPTERS INCLUDED) AND STUDY
GUIDE ACTUAL EXAM 2026/2027 COMPLETE ACCURATE EXAM
APPROVED QUESTIONS AND CORRECT DETAILED ANSWERS (100%
CORRECT VERIFIED ANSWERS) LATEST UPDATED VERSION 2026
EDITION |GUARANTEED PASS A+ (BRAND NEW!)
Why is utility pruning done?
Answer- to maintain safety and rights-of-way
Reactive maintenance is often called __________.
Answer- Hot spotting
True or False?
Guy wires are intended to help support poles but may become unintentionally
energized.
Answer- true
One of the highest personal risks in a storm is __________.
Answer- fatigue
When trying to negotiate mutually agreeable solutions & gain commitment based
on customer interests, the focus should be on __________, no on specific
individuals.
,Answer- issues
A __________ is similar to a fuse or cutout, but it resets after a predetermined
time period.
Answer- re-closer
Always consider that all lines are __________.
Answer- energized
Tree replacement programs are an important aspect of many utility customer
relations programs & focus on selecting:
Answer- the right tree for the right place
If a structurally weak tree were on or close to the utility right-of-way, __________
__________ & __________ would be considered targets.
Answer- utility lines & equipment
A challenge with grid-based scheduling is that circuits may traverse many grids,
allowing for a variety of __________ __________.
Answer- tree conditions
,The difference in voltage between two objects someone simultaneously touches:
Answer- touch potential
Which type of pruning encourages the growth of branches away from the wires?
Answer- directional pruning
Minimum working distances for qualified line-clearance arborists are specified in
the __________ safety standard.
Answer- ANSI Z133
The sound of a running home generator should alert crews to the possibility of
__________.
Answer- Back feed
Measuring customer satisfaction by the number of __________ received is a very
reactive approach to customer relations.
Answer- complaints
Ideally, TGRs should be applied when a tree is actively growing & __________-
__________ months before pruning takes place.
, Answer- 2-3
What is the maximum amount of foliage that should be removed in one growing
season?
25%
Answer- (this is according to ANSI A300)
The most expensive way to schedule work is:
Answer- Hot spotting
__________ __________ is the difference in voltage on the ground between two
of a person's body parts near where electricity goes into the ground.
Answer- step potential
A energized human body, tree, or climbing rope are all examples or __________
contact
Answer- indirect
A contractor is paid for each tree pruned or removed when contracted using a
__________ __________ contract.
Answer- unit price
GUIDE ACTUAL EXAM 2026/2027 COMPLETE ACCURATE EXAM
APPROVED QUESTIONS AND CORRECT DETAILED ANSWERS (100%
CORRECT VERIFIED ANSWERS) LATEST UPDATED VERSION 2026
EDITION |GUARANTEED PASS A+ (BRAND NEW!)
Why is utility pruning done?
Answer- to maintain safety and rights-of-way
Reactive maintenance is often called __________.
Answer- Hot spotting
True or False?
Guy wires are intended to help support poles but may become unintentionally
energized.
Answer- true
One of the highest personal risks in a storm is __________.
Answer- fatigue
When trying to negotiate mutually agreeable solutions & gain commitment based
on customer interests, the focus should be on __________, no on specific
individuals.
,Answer- issues
A __________ is similar to a fuse or cutout, but it resets after a predetermined
time period.
Answer- re-closer
Always consider that all lines are __________.
Answer- energized
Tree replacement programs are an important aspect of many utility customer
relations programs & focus on selecting:
Answer- the right tree for the right place
If a structurally weak tree were on or close to the utility right-of-way, __________
__________ & __________ would be considered targets.
Answer- utility lines & equipment
A challenge with grid-based scheduling is that circuits may traverse many grids,
allowing for a variety of __________ __________.
Answer- tree conditions
,The difference in voltage between two objects someone simultaneously touches:
Answer- touch potential
Which type of pruning encourages the growth of branches away from the wires?
Answer- directional pruning
Minimum working distances for qualified line-clearance arborists are specified in
the __________ safety standard.
Answer- ANSI Z133
The sound of a running home generator should alert crews to the possibility of
__________.
Answer- Back feed
Measuring customer satisfaction by the number of __________ received is a very
reactive approach to customer relations.
Answer- complaints
Ideally, TGRs should be applied when a tree is actively growing & __________-
__________ months before pruning takes place.
, Answer- 2-3
What is the maximum amount of foliage that should be removed in one growing
season?
25%
Answer- (this is according to ANSI A300)
The most expensive way to schedule work is:
Answer- Hot spotting
__________ __________ is the difference in voltage on the ground between two
of a person's body parts near where electricity goes into the ground.
Answer- step potential
A energized human body, tree, or climbing rope are all examples or __________
contact
Answer- indirect
A contractor is paid for each tree pruned or removed when contracted using a
__________ __________ contract.
Answer- unit price
