GUIDE 2026 FULL QUESTIONS AND SOLUTIONS GRADED
A+
● the replacement of worn-out furniture, finishes and soft goods. Answer: CapEx
(Capital Expenditure) is
● 1. Safety and security 2. Legal and regulatory compliance 3. Service 4. Cost Control
5. Asset Management. Answer: 5 major areas of facilities mangement
● Property Operations and Management. Answer: POM stands for
● Furniture, Fixtures, and Equipment. Answer: FF&E stands for
● something in an existing state or to preserve something from failure or decline..
Answer: Maintenance Activities
● replacing a part or putting together what is torn or broken. Answer: Repair Activities
● upkeep of the property, recur on a regular basis and require relatively minimal skill
or training to perform. Answer: Routine Maintenance
● may also include activities as mandated by local, state or federal regulations, or by
the volume of business at hand. Answer: Preventative Maintenance (PM)
● Guestroom Maintenance. Answer: Is a unique form of Preventative Maintenance, where
you go in and repair anything in a room. (Changing Air Filter/Painting/Checking wall
outlets/testing lights.)
● planning, a rather significant amount of time to perform, specialized tools and
equipment, and high levels of coordination between departments. This is known as.
Answer: Scheduled Maintenance
● Potentially the most costly and disruptive form of maintenance. Answer:
Emergency/Breakdown or Reactive Maintenance
● maintenance jobs are beyond the abilities of the in house engineering department.
This maintenance is known as. Answer: Contracting Maintenance