Smart Serve Practice Test
Questions And Correct Answers
True or False
The Government of Canada issues licences for the sale and service of alcohol in
Ontario
False, The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length
agency of the Ontario Government, issues licences for the sale and service of alcohol in
Ontario. The AGCO can also suspend or revoke a licence.
True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18.
True
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must
also be Smart Serve certified.
True or False
,You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer.
True, The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations
affecting the sale and service of alcohol in Ontario. This includes ensuring that you never
serve a customer to the point of intoxication. Not complying with the laws and
regulations, could result in you being held civilly and/or criminally liable.
True or False
After an intoxicated customer has left your establishment, you are no longer liable for
him or her.
False, Your liability does not end when the customer leaves. If you have served a
customer to the point of intoxication, you are liable for them until they are sober again.
True of False
Drinking coffee will help a person who is intoxicated sober up faster.
False, Drinking coffee, water or eating food will not help someone sober up faster. Once
alcohol has been absorbed by the body and moves into the bloodstream, only time will
help.
True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of wine.
, False, There are big differences in the alcohol content found in beer, wine, and spirits.
This program will introduce a benchmark called a "Standard Drink" to help you estimate
the amount of alcohol each customer has consumed.
True or False
You can refuse the sale of alcohol to any customer even if they produce a valid I.D.
True, It is your legal obligation to refuse the sale of alcohol to anyone if you have reason
to believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for
an underage person.
True or False
A customer can show identification without a photo to prove they are age 19 or older.
False, A valid I.D. is one that is issued by the government and must include a person's
photograph and date of birth.
True or False
If an intoxicated customer arrives at your establishment, you should not let them in.
True, You cannot allow an intoxicated customer to enter or remain on the premises of a
licensed establishment.
Questions And Correct Answers
True or False
The Government of Canada issues licences for the sale and service of alcohol in
Ontario
False, The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length
agency of the Ontario Government, issues licences for the sale and service of alcohol in
Ontario. The AGCO can also suspend or revoke a licence.
True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18.
True
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must
also be Smart Serve certified.
True or False
,You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer.
True, The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations
affecting the sale and service of alcohol in Ontario. This includes ensuring that you never
serve a customer to the point of intoxication. Not complying with the laws and
regulations, could result in you being held civilly and/or criminally liable.
True or False
After an intoxicated customer has left your establishment, you are no longer liable for
him or her.
False, Your liability does not end when the customer leaves. If you have served a
customer to the point of intoxication, you are liable for them until they are sober again.
True of False
Drinking coffee will help a person who is intoxicated sober up faster.
False, Drinking coffee, water or eating food will not help someone sober up faster. Once
alcohol has been absorbed by the body and moves into the bloodstream, only time will
help.
True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of wine.
, False, There are big differences in the alcohol content found in beer, wine, and spirits.
This program will introduce a benchmark called a "Standard Drink" to help you estimate
the amount of alcohol each customer has consumed.
True or False
You can refuse the sale of alcohol to any customer even if they produce a valid I.D.
True, It is your legal obligation to refuse the sale of alcohol to anyone if you have reason
to believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for
an underage person.
True or False
A customer can show identification without a photo to prove they are age 19 or older.
False, A valid I.D. is one that is issued by the government and must include a person's
photograph and date of birth.
True or False
If an intoxicated customer arrives at your establishment, you should not let them in.
True, You cannot allow an intoxicated customer to enter or remain on the premises of a
licensed establishment.
