Questions and Correct Detailed Answers (Verified
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1. What always stays constant regardless of where you work?: Change
2. What is the goal of managed care systems?: To control cost
3. Which category in the institutions organizational chart best describes line
officers' position?: Employee
4. What is the most important factor in being a security officer?: Honesty and integrity
5. What does CMS stand for?: Centers for Medicare & Medicaid Services
6. What does FTE stand for?: Full Time Equivalent
7. What does HIPPA stand for?: Health Insurance Portability and Accountability Act
8. Who makes most of the critical security decisions in the organization?: Security
Oflcer
9. For whom do supervisors advocate?: Employees and the organization
10. What the two distinct sides of a supervisor's work?: Personnel and tasks
11. What are three tasks assigned to a supervisor?: 1) Documentation 2) Scheduling and 3)
Budget
12. What is the simple secret to keeping employees content?: Take care of the little things
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, 13. A good supervisor is one who can create .: Balance
14. What percentage of the security operating budget is allocated to labor and
labor-related costs?: More than 93%
15. A simple rule of that is what is for the team or wins
out over what is good for the .: Organization individual
16. Real recognition, given , makes an impact and helps
build individual as well as team morale.: Correctly
17. As a supervisor, you must recognize what various staff member are
at and then work to put them in situations where they can
.: Good. .. flourish
18. Documenting employee performance is an essential,
process.: Everyday
19. The schedule must, first, work for your and, second,
be fair and equitable for your .: Organization statt
20. Policies and procedures are written to the organization
and the officers.: Protect
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