PJM AHPP 12.1 Origins and Development of Quality
Management Test with all Correct & 100% Verified
Answers |Guaranteed to Pass
Successful quality management is based on a blend of ✔Correct Answer-- process-based
system
- integrated checklist
- inspection-based service
inspection based system ✔Correct Answer-- review output and then adjust input
- built on drawing reviews and revisions
- quality control is the responsibility of the project architect overseeing and reviewing the work
of junior architect
process based system ✔Correct Answer-- incorporate quality reviews into the process, instead
of waiting to inspect the result at the end
- systems include:
- ISO 9001
- Six Sigma
- Lean system
customer based programs ✔Correct Answer-- rely on a service and delivery mode that
recognize every participant (A/O/C) as a customer
- easy to highlight inconsistency among customers and adjust customer's expectation
quality management program ✔Correct Answer-- checklist
- process quality: systems that promote quality without human intervention
lean system ✔Correct Answer-- based on elimination of waste
- specify value in the eyes of the customer: define processes around the customers' needs and
requirement
- identify the value stream: identify process as add value/no value
- make value flow
- institute pull: supermarket analogy, deliver to customer what they need only when they need
it
- pursue perfection
- can be incorporated in CA (e.g. shop drawings and RFI)
Six sigma ✔Correct Answer-- based on eliminating variation
- identify processes and subject them to ritualized improvement
- define the problem
Management Test with all Correct & 100% Verified
Answers |Guaranteed to Pass
Successful quality management is based on a blend of ✔Correct Answer-- process-based
system
- integrated checklist
- inspection-based service
inspection based system ✔Correct Answer-- review output and then adjust input
- built on drawing reviews and revisions
- quality control is the responsibility of the project architect overseeing and reviewing the work
of junior architect
process based system ✔Correct Answer-- incorporate quality reviews into the process, instead
of waiting to inspect the result at the end
- systems include:
- ISO 9001
- Six Sigma
- Lean system
customer based programs ✔Correct Answer-- rely on a service and delivery mode that
recognize every participant (A/O/C) as a customer
- easy to highlight inconsistency among customers and adjust customer's expectation
quality management program ✔Correct Answer-- checklist
- process quality: systems that promote quality without human intervention
lean system ✔Correct Answer-- based on elimination of waste
- specify value in the eyes of the customer: define processes around the customers' needs and
requirement
- identify the value stream: identify process as add value/no value
- make value flow
- institute pull: supermarket analogy, deliver to customer what they need only when they need
it
- pursue perfection
- can be incorporated in CA (e.g. shop drawings and RFI)
Six sigma ✔Correct Answer-- based on eliminating variation
- identify processes and subject them to ritualized improvement
- define the problem
