ISDS 4111 FINAL EXAM COMPLETE QUESTIONS AND 100%
VERIFIED ANSWERS LATEST VERSION 2026
1. For ERP implementations, it is best if the what is composed of people with a wide
variety of IT and business skills? Development Team
2. In order to increase teamwork and productivity, it may be necessary to have what in
how to conduct effective meetings? Training
3. If a sales manager developed a Microsoft Access database to help his salespeople track
their customer contact information, this would be an example of an application
developed using what? End-user development
4. ERP projects typically have high risks but also what? High rewards
5. Stage what of the ERP life cycle is similar to the investigation stage of the SDLC? One
6. In the what phase of the traditional SDLC, the team should do a thorough analysis of the
costs and benefits of the proposed system? Investigation
7. The what are responsible for analyzing business requirements and converting them into
solutions with the ERP system? Module experts
8. SMEs will have a hard time understanding how the new system is going to work until
they see what flow through the system? Their own data
9. The primary task of the what phase of the traditional SDLC is to determine the user
requirements of the new system? Analysis
10. Because people often have a fear of the unknown, it is normal for them to what the
changes brought by a new ERP system? Resist
11. Database administrators and IT operations support personnel are examples of what? IT
Specialists
12. What are add-on software components to either make the system operational or add
missing functionality not offered by the ERP system? Third party products
13. The hardware resources needed for an ERP system include servers, clients, and what?
Peripherals
14. The ability to identify and correct bad data will be part of the what process?
Stabilization
, 15. When an employee leaves the company, it is important to take time to address the what
problem? transfer
16. What systems help to streamline the process of knowledge and skill transfer?
knowledge management
17. When there are large amounts of data that need to be updated, a(n) what should be
available for this? mass update process
18. In the go-live and stabilization phases, the what is replaced by the Application COE?
ERP COE
19. The what team works with end-user training, communications and support activities?
change management
20. Faster servers and increases in storage capacities made the single what feasible for ERP
systems? database instance
21. Users may be frustrated with the new ERP system because activities that were simple to
do in the old legacy system now seem much what in the new system? more complex
22. Knowledge and skill transfer should be an integral part of the what plan from day one?
implementation
23. Most issues during and after an ERP implementation are related to what and culture?
people
24. The ERP life cycle is often just as rigorous as the traditional what life cycle? SDLC
25. The SDLC uses a(n) what approach for problem solving? system
26. It is important that the project team has a what to work together? single location
27. In addition to having functional and technical skills, each team member must
understand the importance of what? Teamwork
28. The what approach to ERP system conversion is the least disruptive conversion
approach? Phased
29. When the government wants to develop a new procurement tracking system for its
military they would probably build it using what? SDLC processes
30. One important way of calming users' fears is with an aggressive what program?
training
31. In order to minimize the destructive effects of poor communication and backbiting
behavior, a PMO must ensure that project teams are what for decisions and directions
they take? Accountable
32. ERP projects often take a few what to implement so top management may forget some
of the key benefits of the system? years
VERIFIED ANSWERS LATEST VERSION 2026
1. For ERP implementations, it is best if the what is composed of people with a wide
variety of IT and business skills? Development Team
2. In order to increase teamwork and productivity, it may be necessary to have what in
how to conduct effective meetings? Training
3. If a sales manager developed a Microsoft Access database to help his salespeople track
their customer contact information, this would be an example of an application
developed using what? End-user development
4. ERP projects typically have high risks but also what? High rewards
5. Stage what of the ERP life cycle is similar to the investigation stage of the SDLC? One
6. In the what phase of the traditional SDLC, the team should do a thorough analysis of the
costs and benefits of the proposed system? Investigation
7. The what are responsible for analyzing business requirements and converting them into
solutions with the ERP system? Module experts
8. SMEs will have a hard time understanding how the new system is going to work until
they see what flow through the system? Their own data
9. The primary task of the what phase of the traditional SDLC is to determine the user
requirements of the new system? Analysis
10. Because people often have a fear of the unknown, it is normal for them to what the
changes brought by a new ERP system? Resist
11. Database administrators and IT operations support personnel are examples of what? IT
Specialists
12. What are add-on software components to either make the system operational or add
missing functionality not offered by the ERP system? Third party products
13. The hardware resources needed for an ERP system include servers, clients, and what?
Peripherals
14. The ability to identify and correct bad data will be part of the what process?
Stabilization
, 15. When an employee leaves the company, it is important to take time to address the what
problem? transfer
16. What systems help to streamline the process of knowledge and skill transfer?
knowledge management
17. When there are large amounts of data that need to be updated, a(n) what should be
available for this? mass update process
18. In the go-live and stabilization phases, the what is replaced by the Application COE?
ERP COE
19. The what team works with end-user training, communications and support activities?
change management
20. Faster servers and increases in storage capacities made the single what feasible for ERP
systems? database instance
21. Users may be frustrated with the new ERP system because activities that were simple to
do in the old legacy system now seem much what in the new system? more complex
22. Knowledge and skill transfer should be an integral part of the what plan from day one?
implementation
23. Most issues during and after an ERP implementation are related to what and culture?
people
24. The ERP life cycle is often just as rigorous as the traditional what life cycle? SDLC
25. The SDLC uses a(n) what approach for problem solving? system
26. It is important that the project team has a what to work together? single location
27. In addition to having functional and technical skills, each team member must
understand the importance of what? Teamwork
28. The what approach to ERP system conversion is the least disruptive conversion
approach? Phased
29. When the government wants to develop a new procurement tracking system for its
military they would probably build it using what? SDLC processes
30. One important way of calming users' fears is with an aggressive what program?
training
31. In order to minimize the destructive effects of poor communication and backbiting
behavior, a PMO must ensure that project teams are what for decisions and directions
they take? Accountable
32. ERP projects often take a few what to implement so top management may forget some
of the key benefits of the system? years
