2026 COMPLETE QUESTIONS AND
CORRECT ANSWERS GRADED A+
◉ What interviewing skill is used in SW to help the client set
treatment goals?
A. Containment
B. Focusing
C. Summarizing
D. Reassuring. Answer: B. Focusing
◉ A SW meets with an 85-year-old client with cognitive
impairments who is having financial difficulties. The SW discovers
that the client has been charged exorbitant fees for inadequate home
repairs over a long period of time. The client does not want to report
the repair company since the workers were very friendly. What
should the SW do FIRST?
A. Reach an agreement with the client to no longer use the company
B. Report the situation to the appropriate authorities
C. Provide the client with contact information for filing a complaint
D. Contact the company regarding repair fees. Answer: B. Report the
situation to the appropriate authorities.
,◉ The ability to evaluate a situation, social phenomenon, or person
without prejudice or distortion is referred to as:
A. Subjectivity
B. Bias
C. Judgement
D. Objectivity. Answer: D. Objectivity
◉ A patient whose hand was severed in an accident is referred to the
hospital social worker. What should the SW do FIRST?
A. Present available rehabilitation options
B. Evaluate the patient's social supports
C. Assess the patient's emotional reaction
D. Gather social history information. Answer: C. Assess the patient's
emotional reaction.
◉ While reading a couple's adoption references, the SW notices that
three out of five references include information on the wife only.
What is the SW's MOST appropriate response to this lack of
information?
A. Ask the husband why the reference did not include him
B. Request a follow-up interview with the husband
C. Tell the wife the references did not include the husband
D. Contact the references and ask for additional data. Answer: D.
Contact the references and ask for additional data.
,◉ A SW working in a homeless shelter meets with a client who
demands to leave on a cold winter day. The client has schizophrenia
and has no supportive connections away from the shelter. The client
is wearing clothes inappropriate for the weather conditions. What
should the SW do FIRST?
A. Inform the agency administrator of the client's plans
B. Discuss with the client the risks involved in leaving
C. Provide the client with appropriate clothing items
D. Inform appropriate authorities of the client's intention. Answer:
B. Discuss with the client the risks involved in leaving.
◉ During an interview, before actually speaking, a SW considers
what to say to a client in words the client will understand. What
aspect of the communication cycle is the SW using?
A. Giving Feedback
B. Receiving
C. Transmitting
D. Encoding. Answer: D. Encoding
◉ A school SW is talking to a group of middle school students about
smoking cigarettes. There is general agreement among the students
that occasional use of electronic cigarettes is safe. What should the
SW do to BEST respond to the discussion?
, A. Educate the students about the addictive properties of electronic
cigarettes
B. Discuss the impact of peer pressure on smoking behavior
C. Inform the students that smoking can lead to other drug use
D. Remind the students that electronic cigarettes create offensive
odors. Answer: A. Educate the students about the addictive
properties of electronic cigarettes.
◉ A SW tells a client, "You looked confused when I just explained our
agency's policy." What communication technique is the SW
attempting with this statement?
A. Structuring
B. Summarizing
C. Rephrasing
D. Reflection. Answer: D. Reflection.
◉ In addition to verbalizing the SW's understanding, what does an
empathetic response include?
A. Mirroring the client's feelings
B. Expressing the SW's similar feeling
C. Exploring the problem further
D. Universalizing the client's problem. Answer: A. mirroring the
client's feelings.