diagrams)
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A graphical tool for monitoring changes that occur during the execution of
a process. used to prevent problems before they become major issues as
opposed to inspecting the final product to find issues.
internal failure costs
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associated with system defects before a system is fully deployed
,reliability
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probability of the product performing as specified without failure over a set
period of time
Kaoru Ishikawa
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Cause-and-effect diagram
Quality circles
Recognized the internal customer
Watts Humphrey's
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First Software License
Importance of Good Communication
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, language gap that occurs on many projects
Advantages of good business ethics
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Helps protect the organization and it's employees from legal action
Helps create an organization that operates consistently
Produce good business results
Helps avoid unfavorable publicity
Helps gain the goodwill of the community
weighted scoring model
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A tool used to evaluate the merits of all projects on as an equal basis as is
humanly possible
Knowlege areas
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, body of knowledge that a project manager must have in order to
consistently deliver successful projects that meet a customers expectations
in terms of scope, time, cost, and quality of the project deliverable
Integration management
Scope management
Schedule management
Cost management
Quality management
Resource management
Communications management
Risk management
Procurement management
Stakeholder management
PMO Roles
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Chief Project Officer - owns project management for the enterprise,
business unit, or department. Expert and mentor in all areas of project
management.
Project Manager - directs and coordinates project activities
Project Planner - handles consolidating and managing of project plans
including schedule development, budgeting, and resources
Project Librarian - maintains repository of project knowledge (records,
standards, methods and lessons learned)
Best Practice Expert - develops and maintains project management
methodology and processes
COCOMO II