OPERATIONS AND NAVIGATION TEST PAPER
QUESTIONS AND SOLUTIONS GRADED A+
◉ Historical overview of club management. Answer: -first country
club in US= The Country Club (Brookline, MA)
-concept originated with 1879 Myopia Club
-first city club= Somerset (Boston)
-St Andrews (1754) wrote rules and etiquette of golf and club
membership
-Charlie MacDonald= father of organized golf (built first 18 hole
course)
◉ Private club (club industry definition). Answer: Definition:
common interest (sport, social, activity), meet at a
standard/common pace, admission procedure
-country club (6k-7k): 600-800 members, $36k initiation fee,
monthly dues
-city club (2k-3k): 1200-1500 members, $6k initiation, lower
monthly dues
,◉ Types of ownership of clubs. Answer: -equity owned (private or
non profit)
-non-equity owned (private)
-non profit private
-clubs and homeowner
◉ Private Club Label-- Common bond. Answer: -private social,
recreational, or athletic club with common bond among members
◉ Membership maintenance and promotion. Answer: -membership
size capped
-waitlists
-membership committee
-clubs seeking balance in average ages
◉ Membership election. Answer: -new member proposed by current
member and seconded
-sponsors not on board
-posting of perspective members
-letters of rec, potential social event
-election held
, ◉ Types of clubs. Answer: golf/country (full service or single
purpose), city, military, athletic, university, yacht/beach, corporate,
development
◉ Positive trends. Answer: -golf growth during pandemic
-growth in pickle ball, racquet sports, spa, fitness
-importance of dining
◉ Types of memberships. Answer: -regular (full), house, social,
junior (legacy), senior/life, non-resident, widow, clergy, honorary
◉ Changes in membership status. Answer: -transfers, resignations,
suspensions/expulsions, disciplinary action of delinquent members
◉ Organizational structure (exhibits 1 and 2 in textbook). Answer:
Inverted pyramid/hourglass: members first, then BOD/Governors,
exec committee, committees, GM... other side/shrinking= dept
heads, staff
◉ Types of committees. Answer: BOD (exec), strategic, finance,
bylaws/rules, nominating, membership, social, athletic, golf
course/grounds, facilities