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element of a project problem statement that should describe the ideal
state or what you would expect to see.
Explorative Brainstorming
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building depth into an idea by digging into the details of an original
thought
,Roleplaying Brainstorming
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Consider how someone else would accomplish the work. Boss, mentor, etc
Recognition/Pride Theory
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Praise and appreciation are powerful motivators with 66% of employees
citing appreciation as their most important personal behavior.
Structured Conversation Techniques
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used by meeting facilitators to resolve disagreements and keep the
meeting moving forward in a positive and constructive manner. (Clarify,
Restate, Redirect, Reorient, etc.)
What are some tools or tactics you can use for error-proofing?
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, High tech or low tech. Tripwire
5S
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denotes a five-step process originally popularized in Japan that aims to
organize a workplace for efficiency and effectiveness. The five steps are
Seiri (Sort), Seiton (Straighten), Seiso (Shine), Seiketsu (Standardize), and
Shitsuke (Sustain).
Process Metrics
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measure compliance with the expectations of a process (i.e., whether a
process was performed according to a certain standard). Process metrics
generally focus on process inputs and their scope is usually narrow.
What Structured Conversation Technique can be used to balance voices/power within
the team
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Round robin, Written comments, Timed comments
, Aim Statement
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a clear, explicit summary of what your team hopes to achieve over a
specific amount of time including the magnitude of change you will
achieve. The aim statement guides your work by establishing what success
looks like. (See Global Aim Statement, Specific Aim Statement)
Voice of the Customer (VoC)
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refers to the intentional capture of a customer's preferences (wants) and
aversions (don't wants).
Correlation Coefficient
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a measure of the relationship between two variables.
Which of the following organizing tactics is a form of visual management?
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