A. X bar R Control Chart
B. Pareto Chart
C. Histogram
D. Cumulative Frequency Graph
Give this one a try later!
C. Histogram
A company's accounts payable department is trying to reduce the time between
receipt and payment of invoices. If the team has just completed a flow chart of the
process and identified the critical steps, which of he following tools should be used
next?
A. Fishbone diagram
,B. Scatter diagram
C. Box and whisker plot
D. Histogram
Give this one a try later!
A. Fishbone diagram
A fishbone diagram will help in the root cause analysis to identify potential
factors causing the greatest overall effect on the time between actions.
When flowcharting a process, which symbol is used to identify a decision?
A. Rectangle
B. Square
C. Oval
D. Diamond
Give this one a try later!
D. Diamond
The symbol for the measurement of dispersion in a population is
A. µ
B. Pi
C. s (or sd)
D. σ
Give this one a try later!
, D. σ
In the House of Quality, the lower level/foundation is used to:
A. List the actions your organization will take to satisfy your customers (known as the
"how's")
B. Compare your organization to the competition
C. Rank the "how's"
D. Make notes about customer "wants"
Give this one a try later!
C. Rank the "how's".
Lower level / Foundation: Benchmarking & target values used to rank the
'hows'. These are the actions your organization will take to satisfy your
customers.
When maintaining solutions, the type of control you should use is primarily
determined by
A. Where your process is located on the standardization/through-put matrix
B. The multi-voting process
C. Resources available to the Six Sigma team
D. The voice of the customer
Give this one a try later!
A. Where your process is located on the standardization/through-put
matrix
Understand process throughput
Understand process standardization