Definition
Determine whether the variation in the process is common cause or
special cause variation
Give this one a try later!
Variation may or may not result in
Variation always produces defects
defects
In order to make the right
Variation does not cause defects -
decision about how to
there are other causes
improve a process, we must
Don't know?
2 of 22
, Term
Six Sigma is not the only way to improve
Give this one a try later!
True As close to perfect as possible.
False Tempo
Don't know?
3 of 22
Term
A target value is used to
Give this one a try later!
Define the value that gives the
Internal failure, external failure,
highest level of customer
appraisal and prevention
satisfaction
Explain some important aspect of
business using the results of Tempo
experiments or observation
Don't know?
4 of 22