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expect a change, requires change
Data Based Decision Making
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strategic and operational decisions are guided by facts and data obtained
by Six Sigma methodology
Knowledge of Knowledge
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Rational prediction requires theory and we build knowledge through
systematic revision and comparison of theory based on comparison of
prediction with observation
Implementation Strategy
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1. Top management support and participation
2. Project identification
3. Resource allocation
4. Data based decision making
5. Measurement and feedback
Six Sigma
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a customer focused, well defined problem solving methodology
supported by a handful of powerful analytical tools
Cause-Effect Diagram (Ishikawa Diagram)
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, tool for organizing team's knowledge about a process; organized or
structured brainstorming
FEMA Flow Chart
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define each step in flow, list function, brainstorm potential failure modes,
describe effects of the failures, determine severity of failures, determine
probability of failure, determine detection rate of failure (control), assign
RPN, take action to improve
Lean Enterprise
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problem solving, standardized work, %S/Visual factory, lean layout,
kanban, error proofing, total productive maintenance, quick changeover
Continuous Improvement
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driven by the execution of carefully selected projects
Check sheets