COMPLETE QUESTIONS AND ANSWERS
ELITE STUDY GUIDE
◉ Rebate. Answer: a part of the price that a customer pays for a
good or service, which is usually offered by the product's
manufacturer
◉ Stop Words. Answer: commonly used words that do not always
add meaning to the primary search terms
◉ Logistics. Answer: the function of operations that manages the
flow of goods and services from production to consumption
◉ Malware. Answer: an illegal computer program that is used to
disrupt computer processes, destroy computer programs, and access
confidential business information
◉ Shareware. Answer: type of computer program in which computer
users can sign up for the software on a trial basis. After the
trial expires, the computer user can purchase and register the
program, if desired
, ◉ Position Innovation. Answer: when an existing product is
repositioned
◉ Process Innovation. Answer: changing the way that a product is
produced or delivered
◉ Distributed Innovation. Answer: a decentralized model used for
problem solving
◉ Conceptual Skills. Answer: ability to see the "big picture" and
think about how things will work together
◉ Moderate Input. Answer: decision maker asks for some help
before deciding
◉ Payroll Records. Answer: information about money paid to
employees in a given period
◉ Web Ring. Answer: a series of linked web pages that share a
common theme.
◉ Channel Management. Answer: responsible for identifying,
selecting, monitoring, and evaluating sales channels