TAP TEST- CHAPTER 1 OVERVIEW OF
THE TRAVEL AND TOURISM
INDUSTRY
ASTA---ans-✔✔American-Society-of-Travel-Agents
Benefit---ans-✔✔A-positive-result-that-a-feature-brings-to-a-particular-client
Business-Travel---ans-✔✔Or-Corporate-Travel--includes-all-trips-that-are-purchased-by-
businesses-and-made-for-their-purpose
Commission---ans-✔✔a-fee-or-percentage-of-a-sale
Commodity---ans-✔✔Something-that-varies-little-and-has-the-same-value-everywhere
Conference-System---ans-✔✔a-system-by-which-a-group-of-suppliers-controls-the-sale-of-
their-product,-appointing-agents-to-sell-it-and-establishing-a-standard-contract
Demographic-Segmentation---ans-✔✔the-process-of-categorizing-people-according-to-
characteristics-such-as-age,-sex,-or-marital-status
Dependables---ans-✔✔people-who-value-familiarity-and-comfort-who-tend-to-visit-popular-
places/-and-return-to-the-same-ones-again-and-again
Distributor---ans-✔✔A-company-that-acts-as-a-intermediary-between-suppliers-and-
travelers
Familiarization-Trip---ans-✔✔A-trip-offered-to-travel-professionals-at-a-reduced-rate-so-
they-can-inspect-hotels,-restaurants,-and-sample-area-attractions-and-services
Feature---ans-✔✔An-inherent-characteristic-of-a-product-or-service
High-Season---ans-✔✔The-season-when-rates-and-traffic-peak
Hospitality-Industry---ans-✔✔supplies-hotel-accommodations-and-food-and-beverage-
services
THE TRAVEL AND TOURISM
INDUSTRY
ASTA---ans-✔✔American-Society-of-Travel-Agents
Benefit---ans-✔✔A-positive-result-that-a-feature-brings-to-a-particular-client
Business-Travel---ans-✔✔Or-Corporate-Travel--includes-all-trips-that-are-purchased-by-
businesses-and-made-for-their-purpose
Commission---ans-✔✔a-fee-or-percentage-of-a-sale
Commodity---ans-✔✔Something-that-varies-little-and-has-the-same-value-everywhere
Conference-System---ans-✔✔a-system-by-which-a-group-of-suppliers-controls-the-sale-of-
their-product,-appointing-agents-to-sell-it-and-establishing-a-standard-contract
Demographic-Segmentation---ans-✔✔the-process-of-categorizing-people-according-to-
characteristics-such-as-age,-sex,-or-marital-status
Dependables---ans-✔✔people-who-value-familiarity-and-comfort-who-tend-to-visit-popular-
places/-and-return-to-the-same-ones-again-and-again
Distributor---ans-✔✔A-company-that-acts-as-a-intermediary-between-suppliers-and-
travelers
Familiarization-Trip---ans-✔✔A-trip-offered-to-travel-professionals-at-a-reduced-rate-so-
they-can-inspect-hotels,-restaurants,-and-sample-area-attractions-and-services
Feature---ans-✔✔An-inherent-characteristic-of-a-product-or-service
High-Season---ans-✔✔The-season-when-rates-and-traffic-peak
Hospitality-Industry---ans-✔✔supplies-hotel-accommodations-and-food-and-beverage-
services
