reinforcement theory
Give this one a try later!
states that behavior can be strengthened or weakened through the use of
rewards and punishment
development
Give this one a try later!
training that augments the skills and knowledge of managers and
professionals
,participative decision making
Give this one a try later!
a type of decision making that involves both manager and employee input,
supports employee empowerment within the organization
Title VII of the Civil Rights Act
Give this one a try later!
prohibits discrimination in employment and created the Equal Employment
Opportunity Commission
downward communication
Give this one a try later!
traditional flow of communication from upper organizational levels to lower
organizational levels
-directions, assignments of tasks and responsibilities, performance
feedback, details about strategies and goals, speeches, employee
handbooks, job descriptions
mediation
Give this one a try later!
, a method of outside resolution of labor and management differences in
which the third party's role is to suggest or propose a solution to the
problem
management
Give this one a try later!
a process designed to achieve an organization's objectives by using its
resources effectively and efficiently in a changing environment.
orientation
Give this one a try later!
familiarizing newly hired employees with fellow workers, company
procedures, and the physical properties of the company
operational plans
Give this one a try later!
very short-term plans that specify what actions individuals, work groups, or
departments need to accomplish in order to achieve the tactical plan and
ultimately the strategic plan
, Maslow's hierarchy
Give this one a try later!
a theory that arranges the five basic needs of people--physiological,
security, social, esteem, and self-actualization-- into the order in which
people strive to satisfy them
motivational factors
Give this one a try later!
aspects of Herzberg's theory of motivation that focus on the content of the
work itself; these aspects include achievement, recognition, involvement,
responsibility, and advancement
group
Give this one a try later!
two or more individuals who communicate with one another, share a
common identity, and have a common goal
democratic leaders
Give this one a try later!
Give this one a try later!
states that behavior can be strengthened or weakened through the use of
rewards and punishment
development
Give this one a try later!
training that augments the skills and knowledge of managers and
professionals
,participative decision making
Give this one a try later!
a type of decision making that involves both manager and employee input,
supports employee empowerment within the organization
Title VII of the Civil Rights Act
Give this one a try later!
prohibits discrimination in employment and created the Equal Employment
Opportunity Commission
downward communication
Give this one a try later!
traditional flow of communication from upper organizational levels to lower
organizational levels
-directions, assignments of tasks and responsibilities, performance
feedback, details about strategies and goals, speeches, employee
handbooks, job descriptions
mediation
Give this one a try later!
, a method of outside resolution of labor and management differences in
which the third party's role is to suggest or propose a solution to the
problem
management
Give this one a try later!
a process designed to achieve an organization's objectives by using its
resources effectively and efficiently in a changing environment.
orientation
Give this one a try later!
familiarizing newly hired employees with fellow workers, company
procedures, and the physical properties of the company
operational plans
Give this one a try later!
very short-term plans that specify what actions individuals, work groups, or
departments need to accomplish in order to achieve the tactical plan and
ultimately the strategic plan
, Maslow's hierarchy
Give this one a try later!
a theory that arranges the five basic needs of people--physiological,
security, social, esteem, and self-actualization-- into the order in which
people strive to satisfy them
motivational factors
Give this one a try later!
aspects of Herzberg's theory of motivation that focus on the content of the
work itself; these aspects include achievement, recognition, involvement,
responsibility, and advancement
group
Give this one a try later!
two or more individuals who communicate with one another, share a
common identity, and have a common goal
democratic leaders
Give this one a try later!
