Give this one a try later!
Quality Control
Performance Appraisal
Quality Assurance
Controlling
Give this one a try later!
- Process of measuring performance against predetermined standards
- action is taken to correct discrepancies between these standards and
actual performance
, Quality Assurance
Give this one a try later!
- Focuses on the care and service the patient receives
Occurences of Audit
Give this one a try later!
Retrospective
Concurrent
Prospective
Benchmarking
Give this one a try later!
- is the process of measuring products, practices, and services against best
performing organizations
Horns Effect
Give this one a try later!