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NCM 119 FINALS QUESTIONS WITH CORRECT ANSWERS

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NCM 119 FINALS QUESTIONS WITH CORRECT ANSWERS

Institution
NCM 119
Course
NCM 119

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Overcoming Resistance to Change


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- Education and Communication
- Participation and Involvement
- Facilitation and Support
- Manipulation and Co-option
- Negotiation and Bargaining
- Explicit and Implicit Coercion




Standards


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, for education and training providers




Maslow's Hierarchy of Needs


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this theory mentioned that a person will be
motivated when all his needs are
fulfilled.




Plantilla Position


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it refers to the permanent position within the procuring entity concerned.




Interpersonal Conflict


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those conflicts that arise
between two individuals




Training and Development


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, This involves providing training and development
opportunities to personnel involved in the quality program to ensure that
they have the
necessary skills and knowledge to perform their roles effectively.




Proactive


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planning involves designing a desired future and then inventing ways to
create that future state.




Motivation-Hygiene Theory: Two Factor


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is a motivation
theory that suggests that satisfaction and
dissatisfaction at work are influenced by two
sets of factors: hygiene factors and
motivators.




Interaction change


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mutual change

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Institution
NCM 119
Course
NCM 119

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Number of pages
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Written in
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Type
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Contains
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