GUIDE PRACTICE QUESTIONS
DETAILED SOLUTIONS
◉ What is organizational behavior? Answer: They systematic study and
application of knowledge about how individuals and groups act within
the organizations where they work
◉ Why does organizational behavior matter? Answer: Because I care,
employers care, and organizations care about understanding people
◉ What can OB help you do? Answer: It can help you become a more
engaged organizational member, get along with others, get a great job,
lower your stress level, make more effective decisions, and work
effectively within a team
◉ What are the challenges for OB? Answer: To continue to think about
business ethics on a day to day basis and institute cultures that support
ethical decision making
Work from home (work-life balance, communication, loneliness,
procrastination, burnout, zoom fatigue, and onboarding remotely)
◉ What are the opportunities for organizational behavior? Answer:
Increased autonomy, cost savings, reduced time commuting, potential
for greater work-life balance
,◉ What field is heavily relied on for the topic of team processes?
Answer: Sociology
◉ What are the levels of analysis in ob? Answer: Organization
(overarching), group, then individual
◉ What other subjects does OB connect with? Answer: Psychology
(personality and motivation), sociology, economics (decision making),
political sciences (influence), and medical science (stress).
◉ What topics are covered in OB? Answer: Work attitudes (satisfaction
and organization commitment) and workplace behaviors (customer
services and counterproductive work behaviors)
◉ What is an example of the individual level of analysis? Answer: If we
would like to understand our boss's personality
◉ What is an example of the group level of analysis? Answer: If we
would like to know how our manager's personality affects our team
◉ What is an example of the organizational level of analysis? Answer:
Wanting to understand how our organization's culture affects
organizational performance
◉ What skills were determined to be the most important for employers
when evaluating college graduate job candidates? Answer: Ability to
, work in a team, problem solve skills, analytic/quantitative skills,
communication skills (verbal then written), initiative, leadership,
technical skills, flexibility/adaptability, and strong work ethic
◉ What things do successful organizations have in common? Answer:
Providing employment security, engaging in selective hiring, utilizing
self-managed teams, being decentralized, paying well, training
employees, reducing status differences, and sharing information
◉ What is an example of a healthy work culture? Answer: Being
deliberate and mindful about providing role clarity, information sharing,
and performance feedback
◉ What is one example of a negative work culture? Answer: The
shortage of nurses during the COVID-19 pandemic because of lack of
support for these frontline workers, ensuring heor safety and enabling
them to succeed at work
◉ Quote about higher quality interactions Answer: "The important thing
to keep in mind is that the more tools and skills you have, the higher
quality of your interactions with others will be and the more valuable
you will become to organizations that compete for top talent."
◉ "Those with a college degree make __ percent more money than those
who have a high school degree, and the differences in pay continue to
grow, with those earning a master's degree making ______ the income
of a high school graduate." Answer: 60; double