BANK TESTED QUESTIONS
CORRECT ANSWERS
◉ What does studying OB look at?. Answer: work attitudes and
workplace behaviors
◉ Three levels of analysis. Answer: organization, group, individual
◉ Organization. Answer: how organization's culture affects organization
performance
◉ Group. Answer: how a manager's personality affects the team
◉ Individual. Answer: the manager's personality
◉ OB matters at three critical levels:. Answer: •Individual level - getting
along with others, lowering stress, making good decisions, etc.
•Employer level - attracting people with the right skills
•Organization level - understanding and valuing the people within the
organization
◉ The top personal qualities/skills:. Answer: - ability to work in team
- problem solving skills
- analytical/quanitative skills
, - communication skills (Verbal & written
- initiative
- leadership
- technical skills
- flexibility/adaptability
- strong work ethic
◉ OB is the.... Answer: systematic study and application of knowledge
about how individuals about how individuals and groups act within the
organization
◉ Remote work. Answer: the increasing prevalence presents unique
challenges and opportunities for business
◉ Ethical challenges. Answer: business ethics refers to applying ethical
principles to situations that arise at work
◉ The most important determinant of a company's overall ethical
behavior is:. Answer: - a culture of consistently ethical behavior
- leaders committed to this ethical behavior
◉ Online data privacy.... Answer: refers to individuals' control over the
collection, storage, access, and reporting of their own personal data
◉ Online data privacy concerns include.... Answer: - hacking