PAPER VERIFIED QUESTIONS AND
ANSWERS
◉ Environmental/Contextual dimensions for organizational behavior.
Answer: Globalization, diversity, and ethics
Sam Walton: "People are the key!" In other words, people cannot be
copied.
◉ Human Capital. Answer: -First considered the "cost" within
companies.
-WHAT YOU KNOW: education, experience, and skills
◉ Social Capital. Answer: -WHO YOU KNOW: networks, connections,
and friends
◉ Positive psychological capital. Answer: -WHO YOU ARE IN
TERMS OF: confidence, hope, optimism, resiliency, and who you can
become (authentic self)
◉ Paradigm. Answer: -from Greek "paradeigma;" meaning model,
pattern or example.
-Thomas Kuhn: broad model, framework, way of thinking, or a scheme
for understanding reality
, -Joel Barker: establishes the rules, defines the boundaries, and tells one
how to behave within the boundaries to be successful.
◉ Paradigm shift. Answer: -a fundamental change in approach or
underlying assumptions; new challenges and required ways of thinking
-James Brain Quinn: "intellectual enterprise;" org of enterprises will
depend more on develop/deployment of INTELLECTUAL resources
then management of PHYSICAL assets
◉ Dimensions of Management. Answer: Technical, conceptual, and
human
◉ Douglas McGregor Theory X. Answer: -Managers may believe
employees were lazy and only interested in money, happiness=high
performance.
◉ Douglas McGregor: Theory Y. Answer: Belief that people are
intrinsically motivated to work. Includes a great deal of participation of
staff. Minimal control and direction by management.
-Theory Y is more for today's organizations.
◉ Jeff Pfeffer: One-eighth situation. Answer: -Half of today's managers
believe in the importance of the human side of enterprise and that people
are the competitive advantage within organizations.
-But only half of those managers believe to do something about it=1/4.
**HPWP=high performance work practices