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Giving employees responsibility and authority to make decisions regarding
all aspects of product development or customer service.
High-Performance Work System
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An organization in which technology, organizational structure, people, and
processes all work together to give an organization a competitive
advantage.
,HRIS can:
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♣ support strategic decision making
♣ help the organization avoid lawsuits
♣ provide data for evaluating programs or policies
♣ support day-to-day HR decisions
Job Rotation
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Enlarging jobs by moving employees among several different jobs
HR Implications of an Aging Workforce
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o HRM spends much time on retirement planning, retraining and motivating
workers.
o Organizations struggle to control rising costs of health care and benefits
o Managers will supervise older employees.
o Organizations must find ways to prepare youth labor force.
Job Analysis
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, Careful job analysis makes it possible to define what a person in a certain
position does and what qualifications are needed for the job. Firefighters
use specific equipment to extinguish fires, require physical strength to do
their jobs, and must possess the ability to make decisions under pressure.
Organizations seek flexibility in staffing levels through alternatives to traditional
employment relationship:
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♣ outsourcing, temporary and contract workers
♣ flexible work schedules - including shortened work weeks
♣ moving employees to different jobs to meet changes in demand
Outsourcing
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The practice of having another company, such as a vendor, third-party
provider, or consultant, provide services.
Cost Control
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, o Downsizing
o Reengineering
o Outsourcing
Job Description
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A list of tasks, duties, and responsibilities (TDRs) that a particular job entails.
Incumbents
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people who currently hold the position in the organization.
Job
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Set of related duties.
Providing Reasonable Accommodation
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