Identify problem, write problem statement, set goals and boundaries, and estimate
benefits.
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Define
Describes the pain that the process experience or the team experiences.
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Problem Statement
,data coming from measurements.
Continuous measurements from continuous scale.
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Numerical Data
Interval values represent ordered units that have the same difference and there is an
absolute value of 0.
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Interval data
Data points inside control limits and we don't know what it is there, meaning it is
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random
LSS can be defined as 3M
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, Metric
Methodology
Management System
In cases that there are outliers, we use the _____?
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Median
Accuracy is to Central Tendency; Precision is to
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Dispersion
Can be used for evaluation of effectiveness for implemented improvement actions
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Scatterplot
In a process map, an ellipse designates
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, Start and Stop Point
Accurate and sufficient measurement are needed.
Get a proper baseline of the problem, understood how the process operates or
works, identify potential steps that may contribute to problem, and clarify the data
reliability.
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Measure
Used when process gives an output that is hard to measure or expensive to measure.
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I-MR Chart - Individual Moving Range Chart
It is the distance allowed for common causes of variation from the mean
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+/- 3 sigma
2 Types of Brainstorming Methods
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