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anything that adds cost not value
What are the two lean frameworks?
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DMAIC (existing process)
DMADV (new process)
In a normal distribution 3 - 3 gives what percent
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99.7
In a normal distribution 2 - 2 gives what percent
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95
DPMO (defects per million opportunities)
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D/NO
Improve
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generate solutions and implement them
Who created six sigma?
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