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Improve and Control
warning signal
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alerts the operators but doesn't shut down the process
measurement system
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verify that we can accurately measure inputs and outputs
8 types of waste
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(WORMPIIT) waiting, overproduction, rework, motion, processing,
inventory, intellect, and transportation
LSS data collection process
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determine question>decide on analysis tools>obtain data
7 phases of lean six sigma
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recognize, define, measure, analyze, improve, control, and realization
CTQ
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, Critical to Quality; factors that are recognized to be critical to customer
satisfaction
8 rules of control charts that show a special cause variation
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1 point outside of zone A; 9 points on one side of the center line; 6 points
increasing or decreasing; 14 points alternating up and down every other
time; 2 of 3 points in zone A or beyond; 4 of 5 points in zone B or beyond;
15 points within zone C, 8 points with none in zone C on both sides of the
center line
scatter plot
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continuous y vs continuous x
Shewhart's beliefs about variance
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there are 2 basic components of variation: common cause and special
cause