1 of 54
Term
A goal statement answers:
a) What resources are needed to accomplish the goal
b) Why the problem is important now
c) What are we trying to accomplish
d) What is wrong
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d b
a c
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2 of 54
,Term
A special cause of process variation is:
a) Only changeable with corporate quality objectives
b) Inherent in the process
c) A normal event
d) Assignable to a correctable problem
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c b,c
b d
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3 of 54
Term
Common cause variation is...
a) The result of operator error
b) Only changeable with corporate quality objectives
c) Assignable to a correctable problem
d) Inherent in the process
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, a b
c d
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4 of 54
Term
Who developed statistical process control charts?
a) Dr. Joseph Juran
b) Dr. Walter Shewart
c) Dr. Kaoru Ishikawa
d) Dr. W Edwards Deming
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c d
a b
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5 of 54
Term
, What is Takt Time?
a) Time from customer order to delivery to the customer
b) Time to produce the product or service
c) Time product is sitting in inventory before use
d) Normalized frequency of customer demand
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c b
d a
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6 of 54
Term
The null hypothesis is the hypothesis used to state:
a) The research objective
b) That populations have different performance
c) There is no statistical significance
d) There is statistical significance
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b c
Term
A goal statement answers:
a) What resources are needed to accomplish the goal
b) Why the problem is important now
c) What are we trying to accomplish
d) What is wrong
Give this one a try later!
d b
a c
Don't know?
2 of 54
,Term
A special cause of process variation is:
a) Only changeable with corporate quality objectives
b) Inherent in the process
c) A normal event
d) Assignable to a correctable problem
Give this one a try later!
c b,c
b d
Don't know?
3 of 54
Term
Common cause variation is...
a) The result of operator error
b) Only changeable with corporate quality objectives
c) Assignable to a correctable problem
d) Inherent in the process
Give this one a try later!
, a b
c d
Don't know?
4 of 54
Term
Who developed statistical process control charts?
a) Dr. Joseph Juran
b) Dr. Walter Shewart
c) Dr. Kaoru Ishikawa
d) Dr. W Edwards Deming
Give this one a try later!
c d
a b
Don't know?
5 of 54
Term
, What is Takt Time?
a) Time from customer order to delivery to the customer
b) Time to produce the product or service
c) Time product is sitting in inventory before use
d) Normalized frequency of customer demand
Give this one a try later!
c b
d a
Don't know?
6 of 54
Term
The null hypothesis is the hypothesis used to state:
a) The research objective
b) That populations have different performance
c) There is no statistical significance
d) There is statistical significance
Give this one a try later!
b c
