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1. A need to improve current process
2. cost of problem not clearly understodd
3. the solution si not predetermined, nor is the optimal solution apparent.
What is a fishbone diagram (cause-effect diagram)?
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A map of cause an effect that extend and branch out causes of a problem,
just like a fishbone.
, What does a check sheet do?
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Manually record observations and events for a certain period of time
What's the difference between lean and six sigma?
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six sigma focuses on reducing variation. Lean focuses on reducing waste,
and also reduce inventory, cycle time, management, provide safe
workplace environment and improve employee morale.
What does toll gate review do?
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checkpoint of each phase to see if work progressed as planned. It also
helps determine if there is need to go on to the next phase. Carried by
sponsors and stakeholders.
What is a matrix chart?
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