A process map depicting multiple departments involved in a process.
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Swim lanes
T or F: The value chain in an organization is the sum total of all the processes which
occur in the business to take inputs and turn them into customer desired outputs.
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True
, In the expression Y = f(Xn), Y( the output) is the ______ variable and Xn (the inputs) are
the ________ variables.
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Dependent, Independent
Which of the following would likely NOT be a CTQ (Critical-to-Quality) for the
purchase of a product?
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None
To construct a Fishbone Diagram and capture all the issues of interest, it is best if your
team uses the _________________ approach.
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Brainstorming
The DMAIC approach to problem solving stands for Define, ____ , Analyze, Improve
and Control.
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Give this one a try later!
Swim lanes
T or F: The value chain in an organization is the sum total of all the processes which
occur in the business to take inputs and turn them into customer desired outputs.
Give this one a try later!
True
, In the expression Y = f(Xn), Y( the output) is the ______ variable and Xn (the inputs) are
the ________ variables.
Give this one a try later!
Dependent, Independent
Which of the following would likely NOT be a CTQ (Critical-to-Quality) for the
purchase of a product?
Give this one a try later!
None
To construct a Fishbone Diagram and capture all the issues of interest, it is best if your
team uses the _________________ approach.
Give this one a try later!
Brainstorming
The DMAIC approach to problem solving stands for Define, ____ , Analyze, Improve
and Control.
Give this one a try later!
